Medical Biller with 14+ Years Accounts Receivable Experience
Resume:
CHRISTINA JONES
**** ****** ****** ************, ** 19114
*****************@*****.***
SUMMARY
Detail-oriented quality focused professional with over 14 years of experience in accounts receivable. Strong analytical skills with the ability to troubleshoot and problem-solve in a fast paced environment both individually and as part of a team. Proficient in MS word, excel, visio, and Epic. Seasoned leader and decision maker equipped with the finesse to effectively communicate with a variety of client and personality types.
EDUCATION: TEMPLE UNIVERSITY B.A in Broadcasting, Telecommunications, & Mass Media (2007), Philadelphia, Pennsylvania
CERTIFICATIONS: CLARIVATE- Certified Patient Financial Services Specialist
EXPERIENCE
JEFFERSON HEALTH- Business Service Representative 2021- present
●Identify errors and re-file denied or rejected claims for government payers
●Stay current on Medicare and Medicaid regulations and guidelines
●Organize and create user friendly training documents
●Identify trends and escalate to issues to provider rep
●Follow-up on aged claims in a timely fashion to reduce timely filing denials
●Submit appeals per payer guidelines and address grievances as they come
OHANA DIGITAL Content Writer/ Blogger 2019-present
●Research, develop, and write current monthly blogs for various businesses
●Help write content for websites
●Stay up to date in digital marketing and SEO
RECEIVABLE RECOVERY SOLUTIONS -Lead Billing Specialist 2009- 2021
●Developed extensive knowledge of Medical Assistance billing and fee schedules
●Demonstrated ability to work well in a team-driven environment, as well as independently and unsupervised
●Complied with all local, State, and Federal guidelines
●Trained and supervised Medicaid team
●Managed facility and physician receivable
●Highly skilled in maintaining strong relations with providers and clients
●Ensured all bills are submitted in a time efficient and accurate manner
●Tracked A/R progress and profitability of client accounts
●Updated and maintained collection history in database
●Ability to work autonomously and prioritize tasks
●Strong ability to analyze with a deep knowledge of billing and medical terminology
CHAMPP’S AMERICANA - Server 2006- 2014
●Certified in learn to serve
●Delivered friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items and speciality drinks
●Trained new servers on menu knowledge and steps of quality service
●Top performer in monthly specialty beverage sales competition
References Available Upon Request
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