Jennifer Dougherty Phone: 213-***-****
Jennifer Dougherty
**** ******** *** *******, ** 94542 213-***-**** ********.********@*****.*** TALENT DEVELOPMENT//GTM LEADERSHIP//CULTURE WARRIOR Key Skills Revenue Enablement Leader: Global Teams Sales Leadership
Systems Ownership
Leadership Development
End-user Systems/Technology Management
Effectiveness in the Build/Design & Revamp of
End-to-End Learning Programs
Change Management & Program Management
Excel @ Building Expertise Across
Functional/Technical Specialties
Strategic Partnership Building
Technical Enablement / Pre & Post Sales
Forecasting & Market Analytics
Development Programs for Teams, Individuals
& Sales Management
Experience in Start-up through Fortune 500
Career
Progression
Airwallex
Head of Revenue Enablement - Americas May 2023 - current
● Launch of Enablement Program: Onboarding & Product Training launched in 1st Quarter
● QBR and SKO: first program launch
● Develop Global Enablement Strategy, management program key to the success
● 2 Product Launches
● Prepared Programs for 50% growth trajectory in 2025 Tipalti
Senior Director – Global Enablement Nov 2019 - April 2023
● Support Global Team in building out infrastructure; tools & systems and processes
● Design & deliver dynamic training programs for all levels of the organization (entire org)
● Own Team Build out from 1 to 12 Enablement Leads
● Owned all Large Programs for Sales – SKO, M&A Knowledge Transfer, Development Programs for new roles/Advancement
● Build out of an international team of Tools Enablement and tool adoption on a global scale
● Build out enablement function/programs; onboarding and continuous learning programs for company’s revenue groups, including Sales, Technical, Marketing & Customer Teams
● Charged with creating and sustaining an inspirational and supportive culture for our field
● Develop Sales Messaging Playbooks & Process Playbooks, Growth Strategy, Contingency Plans
● Design Learning Strategy for entire org
Clarizen
Senior Director, Sales Operations and Enablement August 2019 – November (Recruited)
● Support Global Team in building out infrastructure; tools & systems and processes; CPQ, Lightning Migration, Tools integration, etc.
● Design & deliver dynamic training programs for all levels of sales & marketing orgs
● Own and manage hiring plans and forecasting models
● Led an international team of SFDC Admins and Operational Support teams
● Build out enablement function and team; onboarding and continuous learning programs
● Charged with creating and sustaining an inspirational and supportive culture for our field
● Develop Sales Messaging Playbooks & Process PlayBooks, Pipeline Growth Strategy
● Deliver adoption plans for all key initiatives in order to best manage the change and ensure lifts in core competencies is achieved
BlackLine
Senior Director, Sales Effectiveness Jan 2019 – May 2019 1 Page
Jennifer Dougherty Phone: 213-***-****
● Working for the Global Leadership team, responsible for leading all strategic initiatives and change management programs
● Led diverse teams on complex cross-functional projects intended to migrate old practices/strategy into world class centers of excellence
● Built out functional enablement leaders for: CS Team, Implementation Teams, Marketing/Alliances
● Charged with creating and sustaining an inspirational and supportive culture for our field
● Develop and Re-Design; Sales & Process PlayBooks, Pipeline Growth Strategy, Messaging Rebranding and Partner Strategy
Director, Global Sales Enablement June 2017 – January 2019
● Collaborate across BU’s to drive alignment and synergy across organization
● Owned Sales Kick-off with 7 figure budget year over year
● Lead a team of Enablement Professionals in all areas of the business; dotted line reporting structure with Sales Leadership, Product Dev, Business Dev & Marketing, Customer Teams & HR Leadership Development
● Continued focus on building out the Management Leadership Program & Sales Leadership Program
● Contributing member of Strategy & Planning Teams across org
● Founded and lead ‘BlackLine Resources for Empowering Women’
● Launched formal Mentorship Program for all roles within Sales/Marketing/Customer Teams
● Manage all aspects of the largest internal event at BlackLine; Sales Kick-Off with over 1,000 participants globally
● Oversee Circle of Excellence; Sales and Support Recognition Trip
● Operational Guru; everything can be solved/improved with detailed execution in operational effectiveness; systems & process designed with intent
● Known as the ‘Servant Leader’ and dedicated knowledge hub for all aspects of BlackLine Manager, Sales Enablement May 2015 – June 2017
● Created New Hire Onboarding Program & developed that into impressive 3-Month Nesting Program
● Applied Project Management skills to bring on systems and programs non-existent but essential to growth/goal attainment
● Developed Management Leadership Program & Sales Leadership Program; focus on continual improvement/development
● Participate & Influence Senior Level Strategy Planning
● Developed & Launched in-house Management Development Program
● Develop and Lead Enhancement Programs when Performance Improvement Plans are initiated
● Introduced Continuous Learning Tracks, Monthly Training Sessions for all teams & Weekly All-Hands Training and Communication to promote a shared learning environment
● Instituted Toastmasters at BlackLine to improve confidence in Public Speaking across teams RentPath
GTM Enablement, January 2014 – May 2015
● Led Strategic initiatives that crossed all 4 Brands and multi-organizational functions
● Strong Project Management skills demonstrated while leading large scale projects with high revenue implications
● Responsible for Leadership Development Program & Initiating Development Tracks for Middle Management
● Participated in Senior Level Strategy Planning & offered valuable insight to C-Suite
● Instrumental in revamping On-Boarding Program & introduced Continuous Learning Tracks that offered development and certification opportunities to all levels of the organization.
● Participated in the Cultural Committee to foster a healthier & happier work environment Soft Skills
Contract Trainer, September – December 2013
● Contracted to train Executives and Senior Management within leading firms within the Entertainment Industry (Studios, Screen Actors Guild, Post Production. Etc.)
● Facilitated the following courses: Emotional Intelligence, Reality-Based Leadership & Organizational Change Management.
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Jennifer Dougherty Phone: 213-***-****
Intuit
Learning & Development, Organizational Development & System Trainer April 2011 – August 2013
● Sales Methodology and Leadership Development.
● Facilitating & mentoring on all areas from software training, sales skills/abilities, product knowledge, continuous learning initiatives, New Hire and company culture and values.
● Strong emphasis on mentoring, developing and nurturing an environment of innovation, self-sufficiency & goal oriented mind-sets.
● Led Change Management courses & implementation of large scale CM Initiatives
● Success dependent on ability to prove ROI through effectively assessing the progress of learning programs, in depth analysis & reporting out of results in meaningful ways
● Led change management initiatives
● Developed and led systems training for Oracle, Siebel and Salesforce.
● Site Leader of the We Care Give Back Committee & Green Committee Education Arizona State University — Glendale, AZ
BS in International Business
Concentration in International Business Management & Supply Chain 2005 - Graduated Magna Cum Laude
Technology &
Certifications
Memberships &
Associations
(Pre & Post)
MS Office (Word/Excel/PowerPoint/Access/Outlook), Trados, WebTrends, Oracle, Seibel, G-Suite, StoryLine (Instructional Design), Salesforce.com, WebEx (A+ skills), Windows (all), social media business outlets (LinkedIn/Twitter/Facebook), SugarCRM, Siebel, SPIN Certified, Pro3 Certified, numerous proprietary Sales Certifications, SHRM Certified, Inside Out Coaching & Development, Force Management Certified, Project Management for Enablement
(ATD), Developing Leadership Programs Certified (ATD), Accounting Software, ERP Landscapes, Supply Chain Technology
LinkedIn Brand Ambassador (6 Accreditations)
Certified in 6 Sales Methodologies
Advisor for Leadership Programs @ University’s & Educational Centers Keynote Speaker @ Enablement Conferences
Leader of BREW: BlackLine Resources for Empowering Women Leader of the ‘We Care & Give Back’ Committee & ‘Green Team Committee at Intuit’ Certified in 5 Project Management & Change Management Accreditations Jaycee’s Fredericksburg Region – Organizing community events. Society of Human Resource Management (SHRM) – Philadelphia Chapter active member and board member – Development Committee
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