Remote-Ready QA/IT Leader with Strong Automation Background
Resume:
Rhonda Nix
Campobello, SC *****
******.*.***@*****.***
Objective
To pursue a highly rewarding career in a challenging and healthy work environments where I can use my skills and knowledge efficiently for organizational growth. Authorized to work in the US for any employer
Work Experience
Quality Assurance Manager
QS/1 Data Systems - Spartanburg, SC
September 2009 to April 2018
Managed two teams of Quality analysts testing both Healthcare and Governmental applications. Also managed an automated testing team using HP ALC and Quality Center and implemented over 100,000 automated scripts across products. Also responsible for a test site team that managed alpha and beta test customers. Worked closely with Customer Service and the Programming Departments. Support Programming Manager
QS/1 Data Systems - Spartanburg, SC
February 2002 to August 2009
I managed a team of Programmers who corrected coding errors and made performance improvements. Worked very closely with Customer Service to better understand end user problems and expedite resolutions.
Systems Administrator
Advance America - Spartanburg County, SC
February 1999 to July 2001
I was responsible for maintaining the system network and all desktop maintenance. I also obtained training in PeopleSoft Accounting and Human Resources modules and implemented and maintained those systems for the company. I worked heavily in SQL and programmed all PeopleSoft customizations for the company. I acted as System Administrator, SQL Database Administrator, and PeopleSoft Administrator. Systems Administrator
Kelmar Industries - Duncan, SC
February 1997 to February 1999
Maintained all computers and networking for the company. I also implemented a new Manufacturing and Accounting system and trained all employees.
Customer Service Representative/Programmer
QS/1 Data Systems - Spartanburg County, SC
June 1992 to February 1997
Worked in Customer Service for 10 months before being promoted to a Programmer in the Software Development department. I learned a proprietary programming language and became responsible for the development and implementation for an online healthcare transactional service for the company. System Administrator
GSX/Laidlaw Environmental - Spartanburg, SC
June 1989 to June 1992
Started part time during college as a Computer Operator. After graduation, the company sent me to Systems Administration classes and I became certified in Novell Networking. I maintained all company desktops, data systems, and networks.
Education
Bachelor's in Mathematics
Wofford College - Spartanburg, SC
August 1986 to May 1990
Skills
• Quality Assurance
• Scrum
• Agile
• Waterfall
• Test Cases
• User Acceptance Testing
• SQL
• Visio
• Data Warehouse
• Microsoft SQL Server
• Test Automation
• User Interface (UI)
• Scripting
• Application Development
Certifications and Licenses
Scrum Master Certification - ScrumMaster Alliance
September 2017 to Present
Certified facilitator for an Agile Development team. Responsible for managing the exchange of information between team members.
Executive Education Certification-Darla Moore School of Business May 2010 to August 2010
Executive Business Training
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