CRM

WASIMA KHAN

Nuh, Mewat +91-931******* **********@*****.***

PROFESSIONAL SUMMARY

Dedicated Back Office and Customer Support professional with experience in data management,

documentation handling, customer service, and social media operations. Skilled in communication,

teamwork, problem-solving, and administrative support. Seeking opportunities to contribute to

organizational growth while enhancing professional expertise.

WORK EXPERIENCE

Back Office Executive Real One Home State 2022 ? Present

? Managing company records, documentation, and software operations.

? Coordinating with team members to ensure smooth workflow.

? Maintaining data accuracy and preparing reports.

? Supporting administrative and operational activities.

Customer Support Executive Khannaba Enterprise Pvt. Ltd. 2021 ? 2022

? Handled customer queries and provided timely resolutions.

? Managed social media application support activities.

? Removed inappropriate content and ensured compliance standards.

? Maintained customer satisfaction through effective communication.

EDUCATION

LLB SRU Completed 2025

B.A. (Hons.) MDU 2018 ? 2021 63%

12th Pass HBSE 2017 ? 2018 79%

10th Pass HBSE 2015 ? 2016 76.8%

CORE SKILLS

Data Management ? Documentation ? Customer Service ? Communication ? Teamwork ? Problem

Solving ? Computer Skills ? Administrative Support ? Social Media Operations ? Record Keeping

PERSONAL DETAILS

Father's Name: Mohd. Isrile

Date of Birth: 2 April 2001

Marital Status: Single

Languages: English, Hindi, Urdu

Strengths: Hardworking, Honest, Punctual, Quick Learner

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