School Administrators

FARHANA MITU ISLAM

Address: ** ***** ********, *******, **, Canada M1B 2X1 Phone: 647-***-****

Email: ****************@*****.*** URL: linkedin.com/in/farhana-islam-3b0531163

OFFICE ADMINISTRATOR

PROFILE

Detail-oriented and highly organized administrative professional with experience in school

administration, real estate office support, and front desk operations in fast-paced environments.

Skilled in client service, data entry, records management, and providing efficient administrative

support to ensure smooth daily operations. Proficient in Microsoft Office Suite with strong

communication and interpersonal skills. Bilingual in English and Bengali. Seeking an entry-level

administrative role to contribute strong organizational skills while continuing to grow in a team-oriented

office environment.

HIGHLIGHTS OF QUALIFICATIONS

? Strong administrative experience in office, school, and front desk environments, providing

client service, clerical support, and operational coordination.

? Excellent verbal and written communication skills developed through direct interaction with

clients, staff, parents, and stakeholders.

? Proven ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in fast-

paced and deadline-driven settings.

? Strong problem-solving skills with the ability to handle inquiries, resolve issues, and maintain

professionalism under pressure.

? Proficient in Microsoft Word, Excel, and PowerPoint with the ability to support and assist others

in using office systems and tools.

? Highly organized, detail-oriented, and reliable with experience maintaining accurate records

and supporting administrative processes.

WORK EXPERIENCE

School Administrative Assistant June 2024 ? November 2024

Alif Canada PK-Grade 12 ? Toronto, ON, Canada

? Served as the first point of contact for parents, students, and visitors, providing professional,

courteous, and timely support in a busy school environment.

? Managed and maintained student records including attendance tracking, Ontario Student

Records (OSRs), transcripts, and related documentation in compliance with school procedures.

? Supported student admissions, enrolment, and registration processes, ensuring accuracy and

completeness of all required documentation.

? Assisted school administration with daily clerical and operational tasks including data entry,

filing systems, document preparation, and record organization.

? Coordinated communication between staff, parents, and students to ensure effective

information flow and resolution of inquiries.

Front Desk Receptionist September 2013 ? February 2014

Homelife Elite Services Realty ? Toronto, ON, Canada

? Managed high-volume incoming phone calls and emails, responding to client inquiries in a

timely and professional manner.

? Provided front desk reception support by greeting clients, visitors, and agents while ensuring a

welcoming and organized office environment.

? Assisted in onboarding and training new front-desk staff, ensuring proper understanding of

office procedures and customer service standards.

? Maintained and updated property listings within the MLS system, ensuring accuracy and

consistency of real estate information.

? Supported administrative operations including document management, filing, and coordination

of office supplies and inventory.

? Ensured the reception area remained organized, professional, and aligned with company

standards at all times.

Office Administrative Assistant September 2011 ? January 2012

State Farm Insurance ? Toronto, ON, Canada

? Provided front desk and administrative support by greeting clients and directing them to

appropriate departments or personnel.

? Managed incoming client communications via phone and email, ensuring accurate information

delivery and timely follow-up.

? Assisted with preparation and processing of automobile insurance quotations and related

documentation.

? Maintained accurate client records and supported general office administration tasks to ensure

efficient daily operations.

? Demonstrated professionalism in handling confidential client information and maintaining

company standards.

LEADERSHIP AND COMMUNITY INVOLVMENT

Volunteer, Fundraiser 2025 ? Present

Islamic Foundation of Toronto ? Toronto, ON, Canada

? Actively engage with community members to support outreach initiatives and promote

community participation.

? Assist in collecting donations and supporting fundraising activities for community programs and

services.

? Contribute to event coordination and day-to-day volunteer operations in a community-focused

environment.

? Support communication efforts to encourage community involvement and engagement.

Student Lab Assistant September 2007 ? February 2008

CUNY Hunter College Pharmacology and Toxicology Laboratory ? New York City, NY,

USA

? Assisted in cataloguing and documenting laboratory data to support academic research

projects.

? Maintained laboratory equipment and ensured proper organization of materials and research

tools.

? Supported laboratory procedures involving neurobiological and behavioral studies under

supervision.

? Followed laboratory safety protocols and assisted in maintaining a controlled research

environment.

EDUCATION AND TRAINING

Office Administration: General 2014

Centennial College ? Toronto, ON, Canada / (Graduated with a 4.0 GPA)

Pre-Medical Studies (Pre-Med Track) 2006 ? 2008

CUNY Hunter College ? New York City, NY, USA / (Course completed with 3.0 GPA)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate