Customer-Focused Administrative and Support Professional
Resume:
Sabrina Jackson
Crown Point, IN *****
***************@*****.***
Team player seeking a position where I can utilize my skills and education with a established company.
Authorized to work in the US for any employer
Work Experience
CUSTODIAN
RJB Custodial Services
June 2025 to June 2026
Cleaning several different schools,classrooms,and hallways. Sweeping mopping and deep cleaning. State Eligibility Consultant
Division of Family Resources - Gary, IN
May 2023 to June 2025
Answering inbound calls, conducting interviews over the phone and in person for benefits, rebiew case files,determine if case is approved or denied and authorizing cases. Eligibility Specialist(promotion)
Division of Family Resources - Gary, IN
January 2022 to May 2023
Register applications,schedule daily appointments,answering telephones answering customers questions,process documents into cases and working daily tasks getting cases ready for review by a state worker.
Eligibility Assistant(promotion)
Division of Family Resources - Gary, IN
August 2021 to January 2022
Register applications,schedule daily appointments,answering telephones answering customers questions,process documents into cases and working daily tasks. Giving medicine to assigned person twice daily
Dungarvin
2012 to 2017
Helping adults that has physical and mental disabilities. Answering telephone, sending and receiving faxes and emails. Scheduling meetings with higher management and new families. Head Host
Longhorn Steakhouse
2006 to 2011
*Meet, greet, and seat guest tables.
*Answering multiple phone lines, taking to go orders. General Manager
Rally's
2002 to 2006
Assistant Manager/General Manager
*Managed 12 employees including 2 shift managers.
*Training, making work schedules, and payroll.
*Food and supply orders/maintaining inventory.
* Handling bank deposits daily.
* Dealing with customers complaints resulting in customer satisfaction. Last modified: Sep 9, 2019
Assistant Property Manager
Fountain view apartments - Crown Point, IN
Assist manager with interviewing tenants,answering telephones,doing back ground checks,apartment inspections and ect.
Education
High school or equivalent
Skills
• Customer service
• Phlebotomy
• Payments
• Experience Administering Injections
• Insurance Verification
• Multi-line Phone Systems
• English
• Microsoft Excel
• Microsoft Powerpoint
• HIPAA
• Medical terminology
• Medical records
• Front desk
• Human resources
• Vital Signs
• Medical Office Experience
• Patient Care
• EMR Systems
• Laboratory Experience
• Venipuncture
• Restaurant experience
• Restaurant management
• Host/Hostess
• Data entry
• Leadership
• Communication skills
• Typing
• Social work
Certifications and Licenses
Driver's License
Certified Medical Assistant
CPR Certification
Additional Information
TRAINING, SKILLS, AND EXPERIENCE:
*Customer Service *Injections
*Insurance verification. *Vision testing
*Vitals. *TB testing. *patients intake/outtake
*Phlebotomy. *Patients Intake
NWI Medical Group, Merrillville, IN.
*Took patients vitals scheduled appointments, co-payments and payments.
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