Medical Receptionist with Insurance & Admin Expertise

Angella Quince

Medical Receptionist

************@*****.*** +1-228-***-**** Gulfport, 39501, MS string string string string string string

SUMMARY

Dedicated and organized healthcare professional with over 7 years of experience in patient support, insurance verification, and administrative tasks. Proven ability to manage multiple priorities, communicate effectively both verbally and in writing, and provide compassionate guidance through complex application processes. Proficient in medical office software, spreadsheets, and databases. Eager to leverage strong customer service and organizational skills to ensure efficient patient care and scheduling as a Remote Medical Receptionist. WORK EXPERIENCE

Third Party Collector/ Insurance Verifier Memorial Healthcare System 04/2023 – 10/2025, Gulfport

Verified insurance claims and facilitated refunds due to insurance companies and patients. Exhibited exceptional written and verbal communication skills. Cultivated and maintained productive relationships with various insurance organizations. Managed multiple priorities effectively and efficiently. Demonstrated strong organizational capabilities.

Executed clerical tasks, including filing and typing with precision. Applied advanced computer skills, including proficiency in spreadsheets, databases, and word processing applications.

Field Representative Medicaid Done Right

04/2021 – 03/2023, Gulfport

(contract position)

Acted as the primary point of contact for clients, facilities, families, and caregivers throughout the Medicaid application process.

Guided new applicants and their families through the Medicaid process with efficiency, professionalism, and compassion, ensuring adherence to HIPAA policies.

Consistently provided excellent customer service and upheld professionalism in all interactions. Conducted responsibilities from a remote work environment. Patient Benefit Advisor Parallon, Garden Park Hospital 04/2016 – 03/2020, Gulfport

Screened and assessed uninsured patients for eligibility in existing insurance programs. Assisted patients in completing applications for federal and state assistance as well as charity programs. Ensured timely processing and completion of applications by maintaining proper follow-up with patients and government agency caseworkers.

Safeguarded all patient information, including insurance details and demographics, while strictly adhering to HIPAA regulations.

EDUCATION

Bachelor of Science - Healthcare Administration University of Southern Mississippi 08/2010 – 05/2021, Long Beach

Associate of Arts - Healthcare Administration Southern University 08/1983 – 05/1986, Baton Rouge

High School Diploma Gulfport High School

08/1980 – 05/1983, Gulfport, United States

SKILLS

Clerical skills, filing, typing, Computer skills, spreadsheets, databases, word processing, written communication skills, verbal communication skills, Organizational skills, customer service

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