Customer Support & Data Entry Specialist

Tia Ware

Summary

Elated and aiming to deliver timely, tailored, and organized customer support in making individuals feel highly regarded when making personal decisions. My many years within customer and technical support have prepared me to succeed in multi-channel communication, technical knowledge, empathy, and tenacity. I am currently seeking to attain a full-time remote position in the customer support or data entry field, relating to a technical specialist, client experience manager, data entry, clerical administration, transcription, or appointment setting. I acquired a blending of education and professional work experience that makes me an excellent candidate for your job opportunities. Professed with the ability to use interpersonal skills to resolve errors and gain positive feedback. It is in my greatest interest to discuss more of my qualifications with you personally, to enhance growth, expand our horizons, and achieve efficient goals.

Experience

Notification System Representative

MissDig811

Submit locate requests for homeowners and contractors following PA-174 law requirements. Educate callers on digging protocols. Troubleshooting technical obstacles with One Call Access for utility members and online users.

Administrator Assistant

Detroit Wayne Integrated Health Network

Review and verify documents, maintain office records, compiling data and information for filing and reports, arrange meetings, scheduling, and appointments. Assisting departments in fulfilling organizational responsibilities.

Porter

VASCOR Logistics

Safely transport new vehicles in convoy for dealership shipping.

Food Server

Greek Islands Restaurant

Maintaining customer satisfaction, keeping conversations professional, yet friendly, phone and catering orders, and training incoming hosts and waitstaff.

Office Administrative Assistance

Nine9 The UnAgency

Maintaining a clean environment for guests and talent, opening and closing the establishment, inbound and outbound calling to secure payments for talent, stock office inventory, interviewing incoming talent per commercial, extras on movie sets, casting acting calls.

Customer Service Representative

Minacs Worldwide

Answering incoming calls referring to Netflix movie accounts, assisting clients with billing connection and troubleshooting requirements, receiving feedback on what Netflix could do to enhance clients streaming experience, maintaining high levels of customer satisfaction.

Education

Wayne State University – Fall 2026

Bachelor of Chemistry

Wayne County Community College District – Spring 2026

Associate of Chemistry

Elevate Salon Institute

Certificate, License, Esthetics

Oakland Schools Technical Campus

Certificate, Engineering and Emerge Technologies

Engineering and emerge technologies consisted of mechatronics, machining, welding, robotics, web design, HVAC, and alarm systems.

Ernest W. Seaholm High School

Diploma of Education, General Education

Licenses and Certifications

Engineering and Emerge Tech – Oakland Schools Technical Campus

Esthetics – Elevate Salon Institute

Skills

Network Troubleshooting – Scripting – Office Operations – Microsoft Office – Client Billing – Customer Service and Relations – Web Design – Social Media Planning – Mechatronics – Medical Billing – Transcription – Data Entry – POS Systems – Pelican System – Ring Central – Communication – Goal Driven – Compassionate

References

Available Upon Request

Telephone: (734) 775 – 4786

E-mail: **********@*******.***

Contact this candidate