Data Entry - Part-time

Christopher Harbin

Danville, VA ***** +1-864-***-**** ********@******.*******.***

Professional Summary

To obtain a position where my education, work experience, and technical skills will be utilized and expanded upon while

learning new skills to support the employer's growth and success.

Work Experience

Field Service Technician

Vivint smart home Danville, VA

September 2022 to August 2025

Installation of smart home security systems

Running wire in walls

Customer service and interaction

Sales in technology and equipment advise

IT troubleshooting with systems

Inventory management

Cat 5 termination

Security and locksmith license in Virginia

Remote and traveling for Installations or troubleshooting

Field Tech Support

Murtech Consulting Pittsburgh, PA

September 2020 to July 2022

Installing/uninstalling hardware

Level 1-3 onsite support for employees

(Software/hardware issues)

Return to office Installations for Wells Fargo Linden Center Winston-Salem, NC

Cook/Manager

Mama Possums Danville, VA

March 2011 to December 2020

# Line cook

# Industrial cleaning

# Manage cook personnel

# Inventory management

Internship (Consulting)

Averett University Danville, VA

January 2019 to December 2019

# Survey teachers and staff for common issues

# Analyze data from surveys

# Group problem solving

# Development of solutions for problems

# How to implement solutions

# Submit requests for programs, applications, and training

Internship (Help Desk)

Averett University Danville, VA

August 2018 to May 2019

# Answer phone calls

# Solve basic (level 1) problems

# Login data tickets

# Computer set-up and installation

# Problem solve minor equipment issues

# Train new users

o Software application

o Updated techniques

o Coding methods

Education

Computer Information Systems (Bachelor of Science)

Averett University Danville, VA

Patrick Henry Community College Martinsville, VA

Old Dominion University Norfolk, VA

Danville Community College Danville, VA

Skills

Scripting Microsoft Windows Server Computer literacy Live chat Customer communication

Computer Networking Windows Azure Cabling SAP EDI Customer engagement Software

development Desktop administration Google Workspace Logistics management Microsoft Access

Remote Access Software Data center experience Oracle Employee relationship building Network

Support Cross-functional communication Customer support ticket management DHCP CSS

Process improvement LAN Safe work practices Help Desk Client rapport building Active

Directory Citrix Task prioritization Software coding Bug Tracking (Quality assurance practices)

Workflow management (operations management method) SQL VoIP Customer relationship

management Linux Incident management software Communication platforms Troubleshooting

Ticketing system technical support WAN Automotive diagnostics Project leadership Customer

relationship building APIs Network management Server backup and recovery Virtualization

Threat detection & response Electrical transformers Administrative experience Liability insurance

Outdoor work VPN Equipment maintenance Inventory management Communication skills

Service scheduling Cloud Logging Equipment malfunction troubleshooting IT support Technical

Support Escalation handling Vendor relationship management Operational budget management

Data backup Mentoring Technical documentation Improving operational efficiency Operating

Systems Data recovery Technical Proficiency ServiceNow PowerShell SaaS Analysis

skills Equipment troubleshooting Cross-functional collaboration Serving clients Customer

service Customer returns handling Hardware support Failure analysis Defect resolution root

cause analysis Training & development Cloud-based systems Computer operation SaaS (as

product category for technical sales engineers) Productivity software IP networking Network

engineering Endpoint Security Network administration Technical sales TCP/IP Individual

consumer customer service Network infrastructure management IT project management Change

management Telecommunication 802.11 (Wi-Fi) Desktop support Cloud monitoring IT user

and group management Microsoft Outlook Systems & applications support Process design

Desktop (troubleshooting support) Ethernet Computer skills Bug Reporting (Quality assurance

practices) VMWare Authentication Microsoft Project SharePoint Management Server

virtualization System administration Sales Visio Fiber optic cables Content development

Microsoft Exchange

Languages

English

Certifications and Licenses

Driver's License

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