?Hannah Shuster
North Hollywood, CA 91605
****************@*****.***
Skills
? Microsoft Office 2007, 2010, & 365
? Google Docs, PowerPoint, Excel, Gmail
? Conversational Russian
? Detailed-Oriented
? Receptive to Employer?s Needs
? Customer Service
Experience
November 2022 - Present
Delphi Academy of Los Angeles, Lake View Terrace, CA ? Administrative Assistant/ School Secretary
? Help and Assist with Admin for Middle and High School
? Assist Middle School with Logging Student Completions into School Website
? Assist Middle School with Logging Student Completions into Students' Program
? Weekly Academic Statistics for Middle and High School
? Daily Communication with Parents (As Needed Basis)
? Help and Assist Head of School with Different Administrative Projects
? Help Maintain Organized Files of School and Student Records
? Assist in Getting Report Cards Ready at End of School Year
? Answer Incoming Telephone Calls and Provide Customer Support to Students, Parents, and Staff
? Perform Data Entry, Filing, and Other Clerical Tasks
? Monitor School Attendance and Manage Student Attendance Records
? Assist with Making Purchase Ordering for School and for Classrooms
? Aiding other School Directors with any Projects as Needed
? Greet Families During Morning Drop-Offs
? Keep Weekly Classmap (spreadsheet where each student is located; classrooms) Accurate
? Knowing Which Classroom Each Student is at All Times
? Upkeep Parent Email/Address List Current
? Sending Out Monthly Emails for Monthly Student Award Nominations
? Keeping Track of All Student Award Nominations for the Academic School Year
? Make Award Certificates for Nominated Students Each Month
? Assist Other Staff with Side Projects as Needed
? Assist Families and Students with End-of-Day (After School) Pick Up
? Entering Student Contracts into Schools Online Portal
? Validating Students? Arrivals in Schools Online Portal (Based on Student?s Contract)
? Send Out Occasional Text Messages to Families Regarding Immediate Important Information
? Send Out Weekly ?What?s Happening? Emails to Families
? Send Out Emails to Families with Upcoming Events (i.e. Upcoming Student Performances, Open House, Blood Drive, etc.)
? Occasionally Assisting with Ordering and Picking Up Hot School Lunches for Students (Only for those who ordered)
? Assist with Supervising with Lunch Coverage (Lunch Monitor) for the Younger Kids (Now on as needed basis)
? ?Teach Run a Summer Class (5 weeks) (Keep trying to see if this is avoidable, but isn?t and not flexible)
August 2021 ? November 2022
Delphi Academy of Los Angeles, Lake View Terrace, CA ? Middle School Teacher
? Provided one-on-one attention to students
? Established positive rapport with all students and parents through emails
? Maintained an environment of learning conducive to the learning styles of all students
? Implemented and maintained high expectations for positive classroom behavior
? Challenged students to think analytically and critically, especially with reading, writing and mathematics
? Monitored student performance and provided additional assistance as necessary
? Created and prepared educational and competitive games for the students to achieve their goals.
December 2018 - February 2020
ForwardLine Financial, Woodland Hills, CA - Funding Specialist - Underwriting/Funding Prep
? Generating Reports
? Filing/Removing Liens Against Merchants
? Excellent verbal, written and interpersonal communication skills
? Reviewing of Bank Statements
? Generating Fraud Reports
? Sending and Receiving Emails
? Customer Service
? Inputting Merchant Information for Processing
? Helping the Originations Team Achieve Monthly Goals
August 2018 - September 2018
Lexmar Distributions, Inc., Studio City, CA - Customer Service Associate
? Tracking Trucks and Trailers
? Generating Reports
? Electronically Communicating with Dispatch
? Sending and Receiving Emails
? Customer Service
February 2018 - May 2018
Pearl Law Corporation, Century City, CA - File Clerk
? Making/Answering Phone Calls
? Sorting & Filing 2017 Files
? Electronic Scanning and Boxing
? Filing Daily Paperwork
January 2018 - April 2018
The Beverly Oakhurst, Beverly Hills, CA - Accounting Clerk
? Handling the Daily Mail
? Making/ Answering Phone Calls
? Sort and Input Invoices for Payment
? Print Checks When Needed
? Post Monthly Rent Statements
? File Daily Paperwork (Which included Copying of Checks and Statements)
July 2014 - July 2018
Panorama City Friends of the Library, Panorama City, CA - Volunteer
? Customer Service
? Retail Sales
? Cash Handling
? Organizing
? Shelving Books
? Assisting
? Cleaning
July 2014 - February 2017
Universal Studios Hollywood, Universal City, CA - Food Stand Attendant & Trainer
? Customer Service
? Cash Handling
? Cleaning
? Food Handling
? POS System
? Teaching
? Explaining
? Leadership Skills
? Training
August 2012 - June 2014
Los Angeles Valley College, Valley Glen, CA - Student Worker
? Customer Service
? Assisting
? Cash Handling
? Filing
? Making/ Answering Phone Calls
? Making Appointment Schedules
Education
April 2018 - June 2020
Drexel University, Philadelphia, PA - Bachelor?s Degree - Business Administration
August 2010 - December 2017
Los Angeles Valley College, Valley Glen, CA - Associate?s Degree - Business Management
August 2010 - December 2017
Los Angeles Valley College, Valley Glen, CA - Associate?s Degree - Marketing
August 2010 - June 2016
Los Angeles Valley College, Valley Glen, CA - Associate?s Degree - Banking & Finance