Insurance Advisor

Customer Service

WAYNE Account Management

DAWKINS Technical Support

PROFILE CONTACT

Exceptional communication skills, both verbal and written, 647-***-****

coupled with polished presentation abilities.

Demonstrated aptitude for ***************@*******.***

organization, attention to detail, multitasking, and meeting

deadlines.

Proficient in Microsoft Office, Excel, Outlook, search ***************@*******.***

engines, and

online communication platforms.

EXPERIENCE SKILLS

Aviva General Insurance

2025-PRESENT-INSURANCE ADVISOR

? Needs Analysis: Evaluating a client?s financial

situation and risk profile to recommend tailored

coverage (e.g., auto, or property). ? Customer and Client

? Sales & Prospecting: Generating quotes, presenting Relations

proposals, and closing sales for new business. ? Responsible and

? Policy Management: Processing renewals, Reliable

amendments, and handling administrative tasks like ? Self-Driven

banking or beneficiary changes. ? Point of Sale System

? Client Support: Acting as a primary contact for Operations

inquiries and assisting with the initial steps of the ? Account Management

claims process. ? Strong Multitasker

? Compliance: Ensuring all interactions and ? Computer Software

documentation adhere to regulatory standards set Efficient

by Ontario governing bodies.

Pillar To Post

2023-2025-BOOKING AGENT

Booking and scheduling Home inspections for Realtors

and Potential

Home Buyers via phone, Emails and Live Chat via

company web

platform

?

Communicating with Licensed Home inspectors across EDUCATION

North America

via phone, sms text messaging and emails

?

Processing invoices/Assisting CLients in selecting

inspection

packages and services they need done before the closing

of Home

sale.

George Brown

2002-2004

Social Service Worker

Cogeco Inc.

2020-2023-TECHNICAL SUPPORT

Assisted customers in resolving inquiries and concerns

through Technical support and

effective communication and problem-solving skills,

resulting in

overall customer satisfaction

?

Managed a high volume of incoming calls and emails,

providing

accurate information and timely responses to ensure

prompt

resolution of customer issues

Glen Gardens Co-op.

2016-2020-ADMINISTRATIVE SUPPORT

Coordinated and scheduled meetings, conferences, and made

arrangements for Tenants Co-Op Board Members, resulting in

improved efficiency and time management

?

Managed and maintained office supplies and equipment, ensuring

smooth operations and minimizing downtime

?

? Assisted in creating and editing documents, presentations,

Contact this candidate