Junior Data Entry Clerk

TIFFINI MANN

Upton, MA ? 508-***-**** ? *********@*****.*** ? linkedin.com/in/tiffini-mann-428634173

PROFESSIONAL SUMMARY

Results-driven professional with over 10 years of experience blending business ownership, high-performance

athletic coaching, and behavioral health expertise. Proven track record in client relationship management,

operational oversight, and personalized goal setting. Adept at navigating fast-paced environments, solving complex

interpersonal challenges, and fostering long-term loyalty. Seeking to leverage a unique cross-functional background

in team leadership, sales, and crisis intervention to drive success in remote roles within Recruiting, Customer

Success, or Wellness Support.

CORE COMPETENCIES

Client Relations: Relationship Building, Conflict Resolution, Customer Success, Retention Strategy

Operations & Growth: Business Management, Scheduling, Logistics, Budgeting, Project Coordination, Sales,

Recruiting

Tools & Technology: CRM Platforms, Google Workspace, Microsoft Office Suite, Scheduling Software

PROFESSIONAL EXPERIENCE

TC Performance ? Owner / Lead Coach / OCB Head Judge & Promoter Bellingham, MA 2015 ? Present

? Founded and scaled a successful private fitness practice, independently managing all business development,

financial tracking, and daily operations for over a decade.

? Designed and implemented metric-driven nutrition and conditioning programs, resulting in an industry-leading

90%+ client retention rate.

? Provided high-touch, empathetic coaching for diverse client populations, focusing on sustainable lifestyle

modifications and behavioral accountability.

? Spearheaded recruitment, event logistics, regulatory adherence, and talent evaluation as an OCB Head Judge

and official promoter for regional competitive events.

Glenhaven Academy (National Justice Institute) ? Residential Counselor MA 2012 ? 2014

? Provided specialized therapeutic care for traumatized adolescents utilizing evidence-based behavioral

frameworks.

? Collaborated daily with multi-disciplinary clinical teams, legal case managers, and guardians to implement

structured individual treatment plans.

? Delivered immediate, composed crisis intervention and de-escalation support within high-pressure residential

settings.

Burncoat Family Center (Community Healthlink) ? Residential Counselor MA 2011 ? 2012

? Managed the daily routines, safety protocols, and acute behavioral needs of children facing severe

developmental and emotional challenges.

? Facilitated therapeutic recreational activities and skill-building exercises aimed at boosting emotional self-

regulation.

? Maintained precise case documentation, tracking behavioral patterns, clinical progress, and incident reports.

EDUCATION

Becker College ? Bachelor of Science in Criminal Justice Dean's List Recognition

CERTIFICATIONS

? Crisis Prevention Institute (CPI) Certified ? Cardiopulmonary Resuscitation (CPR) Certified ? First Aid Certified

Contact this candidate