Administrative Professional with Billing Expertise
Resume:
Sherri Lansing – Professional Profile
Contact Information
Sherri Lansing
Newark, OH 43055
Email: ******************@*******.***
Phone: +1-740-***-****
Professional Summary
I am an accomplished administrative professional with extensive experience supporting business executives and managing office operations. My background includes strong communication, organizational, and team leadership skills, along with a proven ability to balance multiple deadlines while consistently maintaining strict confidentiality. I possess a deep understanding of accounts payable, accounts receivable, and payroll requirements, and am proficient in a broad range of office and accounting software.
Technical Proficiencies
Accounts Payable
QuickBooks
Master Builder
Xactimate
Assured Software
Foundation Construction Accounting Software
Microsoft Outlook
10 Key Data Entry
Multi–Line Phone System
Microsoft Word & Excel
Accounts Receivable
Work Experience
Office Administrative Assistant
Dehmann Plumbing
Newark, OH July 2025 to April 2026
Coordinate daily schedules and dispatch for field technicians, optimizing job routing and time management.
Serve as the primary contact for customers, professionally handling calls, emails, and service requests.
Manage bookkeeping tasks, including invoicing, payment processing, and tracking accounts payable and receivable.
Direct Support Professional
Blessed Care Home Healthcare
Reynoldsburg, OH March 2023 to October 2025
Create and maintain a safe, effective environment for clients.
Utilize nursing skills and health care administration expertise.
Deliver patient services with strong verbal communication and listening abilities.
Provide training and demonstrate dependability and emotional control.
Work effectively as part of a medical team.
Billing Specialist
Robert Half
Saint Louisville, OH February 2022 to June 2022
Address customer invoice inquiries and resolve issues during the invoicing and collection process.
Contact insurance providers to verify information and obtain billing authorizations.
Process and send invoices, adjustments, and credit memos to customers.
Verify invoice accuracy through data import, scanning, or manual entry.
Investigate and resolve billing discrepancies to maintain accuracy.
Establish, enforce, and optimize billing procedures to streamline operations and reduce aging balances.
Calculate discounts, percentage allocations, and credits.
Follow up with vendors regarding late invoices.
Apply billing adjustments to resolve discrepancies in accounts receivable journals.
Demonstrate a well-organized and professional approach to problem-solving.
Administrative Assistant
REZOD LLC General Contractors
Columbus, OH November 2014 to May 2017
Enter time and expense reports for 40 employees.
Input insurance deductions, garnishments, and track paid time off.
Ensure benefits and annual job rate increases are accurately applied and updated with the PEO company.
Create certified payroll spreadsheets for customer submissions.
Record daily invoices and generate accounts receivable invoices using Foundation software.
Assist project managers in closing out jobs, including managing purchase orders and change orders.
Prepare and enter journal entries, bank reconciliations, and manage fixed asset and restricted funds accounting.
Support HR administration and payroll reconciliations as assistant to the CFO.
Adjust, print, and mail 1099s without receiving a B notice.
Manage vendor and customer accounts.
Implement upload systems for payroll and general journal entries.
Prepare bank deposit slips for checks and cash.
Record and reconcile monthly credit card expense transactions.
Process weekly accounts payable as administrative assistant.
Conduct semimonthly check runs with a minimum gross value of $20,000.
Enter daily receipts, accounts receivable, and accounts payable data into Master Builder.
Draft contracts for clients and serve as first point of contact.
Schedule inspections and contract signing meetings.
Enter jobs into Assured software and create job files.
Develop sales packets for the marketing/sales team and work overtime to meet deadlines.
Office Manager
Campbell Property Management
Canal Winchester, OH October 2009 to March 2014
Hold project manager responsibilities and create efficient departmental processes.
Maintain office and warehouse organization and manage supply orders.
Process content loss estimates for insurance company submissions.
Engage with clients to ensure service expectations are met.
Coordinate with vendors and subcontractors to optimize business operations.
Oversee job production and inventory management from start to finish.
Train and supervise new employees and temporary staff.
Education
Customer Service CC.S.STC in Customer Service
Sinclair Community College
Dayton, OH Attended: December 2020 to March 2021
Associate's Degree, Business Administration
Southern State Community College
Hillsboro, OH Graduated:2006
Skills
General Ledger Accounting
General Ledger Reconciliation
10 Key Data Entry
Office Management
Financial Report Writing
QuickBooks
Account Reconciliation
Sage
Auditing
Financial Statement Preparation
Microsoft Excel
Microsoft Word
Payroll (10+ years)
Accounting
Tax Experience
Awards and Certifications
Customer Service Specialist – March 2021
Customer Service CC.S.STC – Sinclair Community College, March 2021 to Present
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