Customer Service & Warehouse Operations Specialist

Maylin Barrio Gigato

**** ** ** ** *** Apto***

DORAL Fl 33166

Phone: 786-***-**** Email: *******************@*****.*** Professional Summary

Customer Service and Warehouse Operations professional with over 8 years of experience in eCommerce, inventory control, shipping and receiving, and customer support. Proven ability to supervise teams, manage daily operations, handle customer inquiries, and support management. Highly responsible, fast learner, and committed to delivering excellent service while maintaining operational efficiency. Core Skills

• Customer Service and Client Support

• Order Processing and E commerce Operations

• Inventory Management

• Shipping and Receiving

• Returns Processing

• Call Center and Will Call Support

• Team Supervision

• Warehouse Operations

• Problem Solving

• Multitasking and Time Management

Professional Experience

NPW Companies RockAuto E commerce Department

Hialeah, FL

2017 to 2026

Assistant Manager

Warehouse Supervisor

• Assisted management with daily warehouse and customer service operations

• Supervised warehouse operations including picking, stocking, shipping, and receiving

• Managed returns, inventory accuracy, and will call orders

• Provided customer service support related to online orders

• Trained and supervised warehouse associates to meet productivity goals

• Supported team coordination and workflow efficiency

• Ensured compliance with company procedures and performance standards Languages

Spanish Native

English Basic

Education and Certifications

Medical Insurance Pre License

Customer Service and Warehouse Operations Training

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