Operations & Customer Service Specialist with Multinational Experience
Resume:
+1-778-***-**** ******@******.***
ONYX BURDETT
ABOUT ME
I am a highly adaptable professional who has lived and worked in countries like Bali, Portugal, and Mexico, and cities including Vancouver, Whistler, and Victoria. I have experience in operations, inventory management, customer service, and e-commerce support, excelling at managing multiple responsibilities, solving problems, and delivering high-quality service in fast- paced environments
CERTIFICATIONS
LANGUAGE
SKILLS
EXPERIENCE
REFERENCES
2025-Present
Managed front-of-house and kitchen operations in a high-volume environment, handling POS, cash, training staff, and maintaining service and food safety standards.
Front House Supervisor / Counter Server & Kitchen Support Deabeeetz Burger
2024-2025
Prepared specialty beverages with consistency and care. Assisted with daily café operations including prep, opening/closing, and station maintenance. Provided personalized recommendations and excellent customer service.
Barista / Café Team Member
Murchies Fine Tea and Coffee
2023-2025
Delivered attentive customer service, handled POS and inventory, and supported visual merchandising and sales initiatives. Sales Floor Associate
Boathouse
2020-2023
Developed social media strategies to increase brand visibility and engagement. Managed sales at markets and boutiques, achieving targets and providing excellent customer service. Designed a user-friendly website and maintained a content calendar for consistent publishing. Sales and Marketing Manager
Azenya Designs Jewelry
*********@*****.***
Azenya
Phone:
Email :
Azenya Designs Jewellry / Owner
***@*********.***
Ashleigh
Phone:
Email :
Deadbeetz Burger / Owner
Selling It Right
Serving It Right
First Aid Level A
Super Host Training
Barista Training - John Howard
Back and Ladder Safety
WHMIS
English
Spainish Processed POS transactions accurately and efficiently. Assisted with inventory management and maintained clean checkout area. Handled lottery sales and payouts in compliance with procedures. Cashier
49 th Parallel 2022-2023
Inventory & Operations
Management
Barista & Kitchen Support
E-Commerce & Technical
Support Skills
Customer Service &
Communication
Problem-Solving & Critical
Thinking
Adaptability & Flexibility
Opening/closing duties,
in store
Victoria, BC
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