Seasoned Customer Service Professional with 10+ Years Experience

Doris Beasley

832-***-****

***.**********@*****.***

Objective: I am seeking a position to fully utilize great Customer Service skills and position to succeed in my career Experience:

Recon Mr 03/2025-Present Interviewer

Outbound Calls to participants and conducting a survey WTW-Willis Towers 08/2025-01/2026 Customer Service and Application Rep Seasonal role.ACSR role.Filling out applications for Benefits. CSR role problem solving and funding Open enrollment.Medicare knowledge and enrollment.

Carlton Staffing 03/2023-12/2024 Scale Clerk

Weighing cotton Trucks, Data Entry,Filing paperwork and invoices . Smith Security 06/2023-03/2024 Security Officer

Observe and report, Perimeter patrol .Watch for suspicious acts. Daily report. Check for Safety Maintenance United Protective 01/2022-06/2023 Services Supervisor Observe and report, oversee other officers, Monitoring Cameras, Making badges, Data entry Allied Universal 01/2021–01/2022 Security Supervisor Observe and Report, Log in Inbound and outbound trucks, Security clearance checks, mandate compliance, DAR report, watching monitors, Disciplinary actions Conduent/Humana 03/2019-01/2021 Benefits Customer Service Data Entry, Knowledge of Benefits, Bill collector,Inbound, remote Dialog Direct/AllState 04/2016-02/2018 Customer Service Representative Dispatcher, Researching, Calling Providers, Knowledge about Auto and RV insurance, Data Entry, Inbound calls Harte Hanks Fedex Domestic 03/2014-03/2016 Customer Service Representative Research, Inbound calls,Creating Case files, Order Supplies

Education: 04/2015 Poly tech High School/ACC Community College GED