Donald Holder
Toledo, OH ***** 419-***-**** *************@*****.***
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Summary
Detail-oriented Medical Billing and Coding Specialist with expertise in healthcare revenue cycle management, insurance claim processing, and medical record documentation. Proficient in ICD-10, CPT, and HCPCS coding systems with strong knowledge of Medicare, Medicaid, and commercial insurance requirements. Skilled in electronic health records (EHR) systems, claims submission, denial management, and accounts receivable follow-up. Demonstrated ability to ensure accurate coding compliance, maximize reimbursement, and maintain patient confidentiality while supporting healthcare providers in delivering quality patient care. Strong analytical skills with attention to detail and commitment to staying current with healthcare regulations and coding updates. Skills
Windows 10
Office
Word
Excel
PowerPoint
ICD-9 training
ICD-10 training
CPT training
HCPCS training
Outlook
Procedural coding
Medical coding
PNM (Medicaid portal)
Availity (clearinghouse)
Kipu Health (EMR)
Collaborate MD (clearinghouse)
Advanced MD (EMR)
Simple Practice (EMR)
Icannotes (EMR)
Best Notes (EMR)
SunWave (EMR)
Experience
CREDENTIALING ASSISTANT 03/2025 - 06/2025
Brookfield Recovery - Brookfield, Ohio
Medicaid provider credentialing
Assisted in verifying credentials for healthcare professionals and staff members. Maintained accurate records in credentialing databases and tracking systems. Scheduled interviews and meetings for credentialing review processes efficiently. Supported onboarding processes by preparing necessary credentialing documentation. PAYMENT POSTER 03/2024 - 10/2024
Skypoint Recovery - Akron, Ohio
Processed and posted payments accurately to patient accounts daily. Maintained detailed records of payment transactions in company software systems. Processed incoming payments from patients and insurance companies in a timely manner. Procedural Coding
BILLING SPECIALIST 03/2022 - 12/2024
Vital Health - Maumee, Ohio
Facilitated prompt handling of daily claim submissions through streamlined processing. Maintained accurate records by tracking claims status and providing regular updates. Addressed rejections and denials to improve overall claims management. pt. Data entry as new information arrived
Posting all transactions
MEDICAID BILLING SPECIALIST 06/2018 - 07/2020
A Better Life to Embrace - Maumee, OH
Implemented billing system (Simple Practice)
Implemented EMR system (Icannotes)
Ongoing billing
Aging Claims
Eligibility Check
Credentialing (Medicaid)
Procedural Coding (Mental Health & Substance Abuse) BILLING SPECIALIST (CONSULTANT) 03/2020 - 03/2020 St. Paul's Community Center - Toledo, OH
Assist with Medicaid and Medicare credentialing
Implementation of EMR system
Medicaid billing training
MEDICAID BILLING SPECIALIST 02/2019 - 03/2020
Absolute Better Care - Toledo, OH
Implement EMR system (Simple Practice)
Aging Claims
Patient Data Entry
Posting Payments
Weekly reports
Tracking Productivity
MEDICAID BILLING SPECIALIST (CONSULTANT) 04/2018 - 08/2018 Sarah Outreach Center - Toledo, OH
Implemented EMR system
Aging Claims
Eligibility Check
Patient Data Entry
Weekly Reports
MEDICAID BILLING SPECIALIST (CONSULTANT) 04/2018 - 07/2018 Helping Young People Excel - Toledo, OH
Implement EMR system
Work effectively with medical payers such as Medicaid Medicare and commercial insurance. Ongoing Billing
Procedural Coding
Posting payments
Weekly reports
MEDICAID SPECIALIST 02/2015 - 06/2017
Empowered For Excellence - Toledo, OH
Aging Claims.
Ongoing Billing.
Analyzed medical records to satisfy insurance company mandates. Research and follow up on denied claims.
Oversaw all billing for Medicaid PCA, commercial insurance and private pay clients. Trainer for new billers.
Education and Training
Professional Skills Institute - Toledo, OH Medical Billing Coding Specialist 07/2021
ABLE Adult - Toledo, OH GED
07/2007
Certifications
Certified Billing and Coding Specialist (CBCS)
Accomplishments
Was awarded the Allied Health Professionalism Award for providing safe care through understanding and following policies and procedures, working effectively with other members of the health care team and exhibiting honesty to both co-workers and patients.
References
References available upon request.