CARL WILLIAMS
Senior Hospitality Executive Operations Director
Stoney Creek, ON 905-***-**** **************@*****.*** EXECUTIVE PROFILE
Results-driven hospitality executive with 25+ years of leadership across high-volume restaurants, casino operations, and large-scale real estate development projects. Proven expertise in driving revenue growth, leading multi-unit P&L; operations, and executing complex openings from construction through full operational launch. Recognized for building high-performance teams, optimizing guest experience, and delivering measurable business results. CORE STRENGTHS
• Multi-Unit Operations & P&L; Leadership • Casino & Gaming Operations • Real Estate & Development Integration • New Store Openings & Expansion • Team Leadership & Culture Building
• Regulatory Compliance (AGCO/LLBO) • Vendor & Cost Optimization CAREER HIGHLIGHTS
• Led launch of 340,000 sq. ft. casino facility with full operational readiness.
• Mobilized and led teams of 3,000+ employees across complex operations.
• Executed national expansion strategy for multi-unit hospitality brands.
• Directed F&B; integration for large-scale hotel and mixed-use developments.
• Delivered award-winning flagship hospitality locations. PROFESSIONAL EXPERIENCE
Operations Director – Canada Integrico Canada
• Led multi-unit expansion and operations across Ontario.
• Oversaw construction, site development, and operational launch.
• Improved operational efficiency and cost controls across locations. Casino Operations & Construction Liaison Casino Rama
• Bridged construction and operations for major gaming facility.
• Directed large-scale hiring and operational readiness.
• Managed multi-outlet F&B; setup within casino environment. EDUCATION & CREDENTIALS
Mini MBA – McGill University Real Estate Management – Loyalist College WHMIS, HACCP, Smart Serve