Tech-Savvy Operations & IT Support Specialist

Marco Berry

**************@*****.*** NORTHEAST PHILADELPHIA, PHILADELPHIA, US +1-917-***-****

PROFESSIONAL SUMMARY

I’m very computer literate and have a great aptitude to detail. I own several computers and have a comfortable workspace to work from. I am familiar with many programs and specialize in electronic media.

WORK HISTORY

Driver at Envoy America

June 2023 - Present (2 Years)

Transport Elder healthcare, etc

Driver at Hopskipdrive, Inc

September 2021 - Present (3.5 Years)

Telecommunications Manager (Management) at Kaye Scholer LLP January 2000 - September 2003 (4 Years)

Assign and review the work of systems analysts, programmers, and other computer-related workers.Purchase necessary equipment.

Purchase necessary equipment.

Evaluate data processing proposals to assess project feasibility and requirements. Stay abreast of advances in technology.

Review project plans to plan and coordinate project activity. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

Develop and interpret organizational goals, policies, and procedures. Manage backup, security and user help systems.

Provide users with technical support for computer problems. Prepare and review operational reports or project progress reports. Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

Control operational budget and expenditures.

Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.

EDUCATION

Abraham Lincoln High School - High School

Graduated 1986-01-01

General Studies

SKILLS

unloading, 10 years

, To complete

pickup (music technology), 10 years

background checks, 20 years

multicast vlan registration, 10 years

, To complete

CERTIFICATIONS

PhillyCam Express Studio (2015)

ABOUT ME

I have a drivers license

I have management experience: 1 years

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