Valerie King
Rowan University (Fall ****-Fall ***5)
Bachelors Degree
Law and Justice Studies Major
Creative Writing Minor
Philosophy Certificate of Undergraduate Study
Valerie King 33 Ventana Court, Trenton, NJ 609-***-**** ***.*****@*****.***
Employment and Experience
John Casablancas Philadelphia, PA- Telemarketer/ Customer Service
April 2021 - Present
Utilizes people skills and organization skills in a fast paced team environment to assist and book clients with John Casablancas in a team setting. Assist with any questions or correspondence.
Criminal Justice Research Assistant and Co-author
Rowan University, Glassboro, NJ-Employee
May 2025 - Present
Transcribing, evaluating, and coding data to assist on a university-funded research paper, expanding knowledge on Criminal Justice Research with hands-on experience, and dealing with data from diverse groups. Participating in different aspects of research and preparing to join the researcher on an article involving said data.
Kelly Anderson Smith Law Office
Hamilton, NJ-Intern
May 2025 - August 2025
Collaborated with attorney and paralegal at a criminal defense law office. Assisted with legal research, organizing evidence, and drafting case briefs. Managed daily administrative tasks such as correspondence, filing, scheduling, and phone communications. Maintained accurate records using PATS and POOL timekeeping systems. Collaborated effectively in a team-oriented legal environment.
Community Assistant/ Residential Assistant
Rowan University, Glassboro, NJ-Employee
Employee
July 2024- Present
Incorporates teamwork and creative skills to create engaging programs, events, and activities for large groups. Facilitate different roommate contracts, problem-solving, and mediation, as well as led meetings, all following university policy.
Texas Roadhouse
Hamilton, NJ-Hostess
January 2021-May 2021
Greeted guests promptly and professionally, creating a welcoming first impression.
Managed waitlists and seating arrangements to optimize table flow and reduce wait times.
Answered guest questions, handled reservations, and accommodated special requests.
Maintained an organized and clean host stand and entrance area
Provided high-quality customer service in a fast-paced, high-volume dining environment
Holiday House
Cape May, NJ- Seasonal Waitress
May 2018-August 2018
Provided friendly, attentive service to ensure a positive dining experience. Took accurate food and beverage orders and delivered them promptly. Maintained cleanliness and organization of dining areas. Collaborated with kitchen staff to ensure timely and accurate orders.
CORE SKILLS:
●Customer service & guest relations
●Professionalism in a high paced environment
●Clear communication with customers and team members
●Conflict resolution / handling complaints professionally
●Order taking & active listening