Remote Operations & AI Automation Specialist

ARTEM DANILEIKO

Remote Operations • E-Commerce & Marketing • AI Automation • Customer Support

Los Angeles, CA • 310-***-**** • **************@*****.*** • LinkedIn • Upwork • youtube.com/@TimLA11 ABOUT

I have spent the past few years running online businesses on my own — Shopify stores, Amazon FBA, and Facebook ad campaigns. I handled everything myself with no team: finding products, managing suppliers, running ads, and dealing with customers. More recently I started helping small businesses set up AI phone and automation tools as a freelancer. Before going remote I worked four years on cargo ships in the merchant fleet and trained as an electrician. I am used to working independently, I pick up new tools fast, and I am ready to put my full focus into one role. I speak English and Russian. SKILLS

Online Sales & Marketing: Shopify store setup and management, Facebook Ads (testing creatives, targeting audiences, scaling budgets), product research, writing listings, tracking results Amazon FBA: Private label product sourcing, inventory management, PPC ad campaigns, customer support, fulfillment SOPs

Customer Support & Client Work: Handling inbound questions, solving order issues, onboarding clients, keeping CRM records, supplier communication

Tools & Software: Google Workspace, Notion, Slack, spreadsheets, Pipedrive CRM, n8n, Make.com, Zapier, REST APIs, AI tools (OpenAI, Claude)

Languages: English (fluent), Russian (native)

EXPERIENCE

Online Store Owner — Shopify Dropshipping Self-Employed — Remote 2023 – 2024

• Built a Shopify store that hit $40K+ in monthly sales at its peak — handled everything myself with no team

• Ran Facebook ad campaigns from scratch — tested different ads, found what worked, and scaled the budget when it did

• Found suppliers, negotiated prices, and made sure orders went out on time

• Handled all customer messages and complaints personally — kept the store rating high Online Store Owner — Amazon FBA Self-Employed — Remote 2022 – 2023

• Launched a private label product on Amazon — picked the product, found a supplier, and got it into Amazon's warehouse

• Managed PPC ads and worked on the listing to get more people to buy

• Wrote step-by-step guides (SOPs) for fulfillment and support so nothing fell through the cracks as orders grew

• Tracked inventory, profits, and ad spend in spreadsheets every week Freelance Automation Specialist Self-Employed — Remote June 2024 – Present

• Helped about 15 small businesses set up automated phone systems so they stop missing calls and bookings

• Managed each client from first call to handoff — figured out what they needed, built it, tested it, and showed them how it works

• Connected different software tools together (phone systems, calendars, CRMs) so they talk to each other automatically

• Make YouTube videos showing how these systems work, explained simply — youtube.com/@TimLA11 Able Seaman Merchant Fleet — Russia 2015 – 2019

• Worked on cargo ships for four years — learned to stay calm under pressure and do things right the first time

NOTABLE PROJECTS

• Shopify Store — Built from zero to $40K/month in sales — ran ads, found products, handled suppliers and customers all by myself

• Amazon FBA Brand — Full private label operation — sourcing, ads, inventory, and customer support managed solo

• Auto-Build Phone Agent Tool — Built a system that creates AI phone agents for businesses automatically — just give it a website URL and it sets everything up

• Senior Care Phone System — Automated phone agent for a senior care company — answers calls, saves notes to CRM, and sends urgent cases to staff

• Dental Clinic Booking Agent — AI phone agent for a dental clinic — books appointments live, answers questions in English, Spanish, and Russian

EDUCATION

Diploma — Electrical Engineering (Agriculture & Land Electrician) Russia 2011–2015 Marine Navigation Program (did not complete) Maritime University, Russia 2017–2019

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