Team Leader with Customer Service Expertise

Tyania Rouse

CONTACT PROFILE

202-***-****

q Confident, respectful, caring, committed, persistent and

patient professional team leader, passionate about

accomplishing goals in a team setting. Recognized for ability

to effectively communicate with team members and

customers.

*******@*****.***

132 Bates St. NW 9

Washington, DC 20020

EDUCATION PROFESSIONAL EXPERIENCE

Utility Cleaner

Diploma

Friendship Collegiate HS Marriott- Washington, DC

Washington, DC

Operating Equipment

Using and maintaining cleaning equipment, such as dishwashers, floor

KEY SKILLS scrubbers, and other tools.

Sanitation:

Microsoft Office Suite

Ensuring proper sanitation and hygiene standards are met, including the

use of cleaning chemicals and sanitizing agents.

Solution focused and goal Stocking and Replenishing:

oriented

Assisting with stocking cleaning supplies and materials in designated

Strong Communication Skills wee

Removal: Removing trash and waste from various locations and ensuring

proper disposal.

Positive mindset

* PROGRAM SALES ASSOCIATE

Team Leadership

(CES) Capitol Educational Support, Inc./Wash.DC

= Helped an average of 50 customers per day by responding

to inquiries and locating educational products

=» Recommended alternative merchandise display styles to

management, which were implemented and resulted in a

35% improvement in sales

= Assisted team members when necessary in handling cash

registers, organizing inventory room, labeling products,

unloading merchandise, and cleaning up

= Aided Spanish-speaking customers, increasing repeat and

loyal customers by 30%

Contact this candidate