Catherine N. Grassi
** ***** *****, ***** ** ****5
Phone: 207-***-**** - Email:**********@*****.***
SUMMARY:
Provides comprehensive senior administrative support to corporate and executive leadership teams by efficiently managing schedules, organizing meetings, travel arrangements, and conferences. Responsible for maintaining calendars, handling faxing, file management, data entry, conducting research, and coordinating supply orders as needed. Demonstrates a consistent ability to meet deadlines for various tasks, including project deliverables, reports, monthly billing, and presentations. Ensures the utmost protection of sensitive and confidential information received and generated during the course of work.
PROFESSIONAL EXPERIENCE:
Unum Insurance February 2025 – Current
Administrative Assistant
Supporting:
oAVP, Business Strategy
o5 + AVPs, Project Management
oSolutions & Technology Organization
Coordinating travel, expenses etc.
Being the first point of contact for the Solutions & PMO Organization
IDEXX February 2020 - December 2024
Senior Business Assistant
Supporting
oVice President, IT Operations
oSenior Director, IT - Software Development, Quality & Architecture and
oSenior Director of IT PMO
Set up/maintain monthly IT Sr. Staff Meetings, quarterly All Hands meetings and yearly IT Summit
Managing/creating all PowerPoint presentations for meetings
Performing office and administrative duties to assist IT Senior Leadership
Screening calls, managing calendars, making travel, meeting and event arrangement
Spectrum Healthcare Partners August 2016 - January 2020
Executive Assistant
Supporting two Executive Directors for Hospital based services
Primary contact for managing Pathology division
Working directly with Practice Director of Radiology for radiology needs
Performing office and administrative duties to assist executive management
Screening calls, managing calendars, making travel, meeting and event arrangement
Managing/creating all PowerPoint presentations for meetings
Set up and assists with multiple meetings a week
Extensive meeting minute taking
Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.
Accurately recording minutes from meetings.
Greeting visitors and deciding if they should be able to meet with executives.
Using various software, including word processing, spreadsheets, databases, and presentation software.
Manage invoices for division accounts payable and accounts receivable
Research basic billing issues, turnaround time inquiries, and collect requisition sheets
Coordinates courier transport between sites of service
Basic data analysis and report preparation using Excel
Conduct basic market research
May assist physicians with technology issues: pagers, IT requests; help troubleshoot connectivity issues
Other:
Co – Chair of the Spectrum Healthcare Partners Events Committee.
Maine Medical Center May 2015 – August 2016
Administrative Assistant – Radiology Department
Worked in the Emergency Room CT scan Department
Checked in and assisted patients
Answered phones and triaged patients
Assisted CT Techs with filling supplies
Other duties as assigned
MaineHealth – PHO January 2012 – May 2015
Administrative Assistant
Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Greet and assist visitors.
Maintain polite and professional communication via phone, e-mail, and mail.
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Providing real-time scheduling support by booking appointments and preventing conflicts.
Education:
Deering High School - Portland ME, 04102 (2004-2008)
Degree attained: High School Diploma
SMMC - South Portland ME, 04102 (2008-2010)
Degree in progress-Architectural Engineering
Quotes from Geoff Tolzmann, Executive Director – Hospital Based Divisions
Spectrum Healthcare Partners
“Rolls with changing priorities; is adaptable and unflappable. Is respectful and upholds SHCP values. Self-directed and does not require oversight.”
“Quick to assist others, almost to a fault! Very much a team player. Has built strong relationships across company and with staff at client sites, esp. MMC.”
“Definite can-do spirit and positive attitude. Sensitive to costs, use of resources, implications of decisions. QGenda implementation is a good example of planning/executing/following up. Takes initiative to assist others.”
“Highly reliable”
“We've thrown a variety of responsibilities at you this past year, including the ortho 'detour,' and you remained unruffled throughout.”
REFERENCES:
Stephanie Gardella – Coworker at Anthem BCBS
Danielle Giguere – Co-worker at IDEXX