EDUCATION
DENISE CROSBY
CUSTOMER RELATIONS,
HR, MANAGEMENT, TECH SUPPORT
CONTACT
***********@*****.***
Wellford, SC 29385
SKILLS
Project Management
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Active listening skills
Courteous demeanor
Energetic work attitude
Computer Proficient
Telecommunication skills
AP/AR Systems
Payroll Systems
Pittsburg Institute of Art
Architecture and Interior
Design
2014 - 2017
1996 - 2000
Corry Area High School
Highschool Diploma
GPA: 3.8 / 4.0
English (Fluent)
LANGUAGES
WORK EXPERIENCE
REFERENCE
PROFILE
With 20 years’ experience of customer service in many different outlets, I am motivated to maintain customer satisfaction and contribute to company success. I have successful job performance, effective problem-solving ability and experience developing and implementing innovative solutions. I have 12+ years experience in updating and maintaining business books and payroll. 8+ years experience in SaaS, CRM, HR and technical support. I have held management positions and am comfortable with leading others as well as with teams. While I have taken time off to concentrate on my schooling, raising a family and homeschooling 3 beautiful children, I am ready and excited to join the work force once again.
**********@***.***
Stacia Griffin
Phone:
Email :
Personal Reference
************@*****.***
Donna Crosby
Crosby Family Pools and Spas
2024 - Present
LiveOps Remote
UPS Hiring Agent
2024 - 2024
Alpine Access / Microsoft Xbox 2009 - 2011
Technical and Customer Support Specialist
Help potential job candidates through the W4 and I9 process and E- Verify steps
Tech support to candidates applying for positions with UPS Secure data entry of candidates personal identifying information Responding to customer queries in a timely and accurate way, via phone, email or chat
Analyzing and reporting product malfunctions
Aid in resolving technical issues concerning customer's accounts or company software infrastructure
Crosby Family Pools and Spas 2001 - 2009
Owner / Operator
Performing all aspects of this industry, start to finish, including all sales, installations and repairs of swimming pools, hot tubs, liners Recording and maintaining a business’ financial transactions, such as purchases, expenses, sales revenue, invoices, and payments Phone:
Email :
Current Tools
Sales and Marketing Specialist
Drive revenue and brand growth by aligning sales efforts with marketing campaigns, typically managing both teams to achieve company objectives