Insurance Administrative Specialist in Healthcare

Brianna McCubbins

[609-***-****][**************@*****.***][Sicklerville,NJ]

Professional Summary

Detail-oriented administrative and healthcare professional with experience providing both clinical and administrative support in a fast-paced medical environment. Skilled in managing schedules, coordinating communications, processing insurance authorizations, maintaining accurate records, and handling high-volume data entry. Proficient in Microsoft Office, Excel, electronic medical records (EMR), and virtual communication tools. Strong ability to multitask, prioritize responsibilities, and maintain professionalism while working independently or as part of a team.

Core Skills

Administrative Support

Calendar & Schedule Management

Email & Correspondence Management

Data Entry & Record Management

Microsoft Office Suite (Word, Excel, Outlook)

Google Workspace

Insurance Prior Authorizations

Medical Documentation

Online Research & Reporting

Customer Service

Multitasking & Time Management

Communication Skills

Problem Solving

EMR/EHR Systems

Attention to Detail

Professional Experience

Medical Assistant

[Virtua Health] [2023-present]

Provide administrative and clinical support in a busy healthcare setting. Manage patient scheduling, appointment coordination, and follow-up communications. Process insurance prior authorizations for medications and medical services. Maintain accurate electronic medical records and documentation. Perform high-volume data entry with strong attention to detail and accuracy. Communicate professionally with patients, providers, pharmacies, and insurance companies. Assist with insurance appeals and documentation requests. Prioritize multiple tasks and deadlines in a fast-paced environment. Utilize Microsoft Office, Excel, and EMR systems daily to support office operations. Handle confidential information while maintaining HIPAA compliance. Wendy’s

-Crew member [2019-2023]

Provided excellent customer service in a fast-paced environment. Processed customer orders accurately while handling cash and electronic payments. Managed multiple responsibilities simultaneously while maintaining efficiency and accuracy. Communicated effectively with customers and team members to ensure smooth daily operations.

Assisted with food preparation, inventory organization, and maintaining cleanliness standards.

Demonstrated strong time management and teamwork skills during high-volume business periods.

Resolved customer concerns professionally and courteously Education

Deptford Township Highschool [2016-2020]

Associate Degree in Health Science (In Progress) December 2026- Rowan College South Jersey

Bachelor's Degree in Healthcare Administration (Planned/In Progress)[Rowan University] Technical Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Google Docs

Google Sheets

Google Calendar

Electronic Medical Records (EMR/EHR)

Data Entry

Virtual Communication Platforms

Internet Research

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