PROFESSIONAL SUMMARY:
* + years of experience in telecom industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
WORK EXPERIENCE:
Site Acquisition Specialist II. Erie, PA Cyient 01/2021 - 06/2021
● Used multiple online mapping, zoning, and permitting online resources to evaluate real estate ownership types such as City owned ROW, Department of Transportation.
• Researched property history and parcel information, such as existing easements, owner information, parcel maps, and more.
● Monitored project progress, identified risks, and took corrective action as needed.
● Placed orders with service providers.
● Provided supervision to staff of procurement analysts.
● Managed field GCs to meet install timelines to support business needs.
● Maintained open communication by presenting regular updates on project status to customers.
Site Development Specialist. Chicago, IL SAC Wireless 01/2018 - 05/2020
● Offered specific training programs to help workers maintain or improve job skills.
● Completed projects in alignment with target deadlines and financial objectives.
● Obtained, organized, and developed training procedure manuals, guides, and course materials.
● Identified training needs and developed content while evaluating existing programs. Responsible for creating and maintaining daily and weekly analytical reports through Excel.
● Managed spreadsheets and maintained data currency to ensure accurate data is available for managers and decision-makers.
● Managed Site walk criteria for evaluating cost effective conduit solutions.
● Scheduled the timing of rollouts with technical contacts at each service center and IT teams.
● Created Excel templates to be used for specific purpose or as per requirement. Worked on advanced excel and data cleansing.
● Negotiated lease acquisitions, Easement agreement and lease amendments required for telecommunications installations in downtown Chicago, Columbus, Ohio for Sprint.
● Identified sites and negotiated leases for T-Mobile (Overlay Project).
● Landlord Negotiations- Handle escalated issues with landlords and construction departments to resolve property management issues.
● Prepared jurisdictional requests reviewed and/or prepared construction drawings, and coordinated with the client, partner companies, and vendors to ensure correct and speedy completion of projects.
● Supported dynamic regional/market assignments of all aspects of Acquisition/Zoning/A&E/NTP deliverable.
Paralegal. Arlington Heights, IL Law Firm of Wendy R. Morgan 10/2017 - 11/2017
● Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
● Edited and proofread legal documents to verify accuracy.
• Managed scheduling of court calendars and deadlines to maintain a smooth flow of firm operations.
• Edited and proofread legal documents to verify accuracy.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Conducted detailed client intakes and entered information into the company database.
• Performed a full range of paralegal tasks from case inception through discovery process, and trial.
• Performed administrative duties - phone assistance, scheduling, managing files and payments, court filing (DuPage, Cook & McHenry counties), and arranging proper service.
Legal Assistant. Oakbrook Terrace, IL The Kohlstedt Law Firm LLC 03/2017 - 08/2017
● Prepared and drafted correspondence and legal forms to maintain smooth communications.
● Handled office scheduling and made notes for deadlines, motions, and other important dates.
● Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
● Completed electronic filings, initiated billing statements, and managed firm administrative matters.
● Prepared for court hearings by organizing and summarizing documents, preparing exhibits, and reviewing evidence.
● Responded to client inquiries to provide accurate legal advice and help.
● Created spreadsheets to track client progress and document billable hours.
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Asset Management IT Infrastructure, Milwaukee, WI WE ENERGIES 08/2023 - Present
Saved +/- $270,000.00 in suspending 0 usage devices in 2025.
Retained 37,000.00 in deactivating 0 usage devices in 2025.
Transferred IoT devices from AT&T to US Cellular is proposed to take advantage of a more economical plan, potentially resulting in annual savings of approximately $7,773.00.
Successfully collaborated with Verizon to secure a biannual FUSF credit amount to $26,955.92 in 2025.
Maintained Critical/High Incident mean time to resolved and reduced the incident resolution time from 9 hours to 7.7 hours.
Maintained and reduced Service IT Request completion from 13% to 11.6%.
Fostered productive relationships both internally and externally, collaborated with clients to understand business processes and the role of technology.
Negotiated contracts with Wireless vendors (US Cellular, Cellcom, and Verizon Wireless), resulting in an average savings of 10% in cost optimization by plan comparison.
Provided technical guidance on complex issues to the IT Specialist.
Pursued supervisory approval for cost optimization enhancements with Calero, while independently executing most tasks with general outcome guidelines.
Lead monthly Wired/Wireless meetings to discuss updates and challenges with the IT Telecom and ITAM teams.
Supervised Wired line Contract Meetings with telecom management and the PRP team.
Specialist/Asset Management (Senior). Downers Grove, IL Crown Castle 06/2021 - 08/2023
● Resolved and facilitated resolution of all order-impacting real estate matters for T-Mobile and Verizon projects.
● Provided telecom asset management support to the team.
● Completed and launched appropriate real estate tasks for proposed customer scope of work, ensuring compliance with applicable rights and obligations.
● Reviewed order related ground lease amendments, due diligence, and all documentation related to real estate tasks to ensure compliance with Crown and customer objectives.
● Provided timely updates and communicate effectively with internal and external service partners, holding strategy and deployment calls as appropriate.
● Resolved incidents customer enquiries. Conducted advanced Excel and data cleansing.
● Coordinated, Invoicing and Documentation Draft, review and revise complex contract provisions for conduit acquisitions, dark fiber leases, master pole and conduit agreements, conduit swaps, joint builds, railroad agreements, private easements, etc.
● Collaborated with Legal, Engineering, Finance, Tax, Government Affairs and Risk Management to execute/manage agreements.
● Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
Secured and managed contracts of varied scope and complexity allowing Client to utilize major rights of way (e.g., railroad, Departments of Transportation (DOT) utility companies) for the installation, protection of established rights and operation of fiber network.
EDUCATION:
DeVry University, Naperville, IL
MBA: Project Management
National Louis University, Chicago, IL
BA: Criminal Justice Administration
College of DuPage Glen Ellyn, IL
Associate: Paralegal Studies
Associate: Criminal Justice
CERTIFICATIONS:
Project Management Certificate, DeVry University, 2021
Six Sigma White Belt, MSI- 2023
Project Management Essentials Certified (PMEC)™ MSI- 2023
SKILLS:
• Real Estate Law
• Schematic design
• Construction management
• Asset Management
• Vendor/Crew Management
• Performance Improvement