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Remote Healthcare Scheduling Specialist (Night) LVN with 11+ years

Location:
Dallas, TX
Posted:
June 04, 2026

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Resume:

Paul Dienes, LVN

**** ***** ******

Fort Worth, TX, 76109

817-***-****

*********@*****.***

Career Objective

Detail-oriented professional with 11 years of experience and a proven knowledge of clinical services, outstanding customer service, and emergency response. Seeking a position that will provide an opportunity for learning and enable me to expand my skill set while utilizing experience gained while working as a licensed vocational nurse.

Work Experience

Department of Veterans Affairs

Fort Worth Outpatient Clinic

LVN/PACT Nurse

2201 SE Loop 820

Fort Worth, TX 76119

April 2023-Present

Primary duties include, but are not limited to:

Performing routine direct patient care.

Performing complex therapeutic procedures requiring observation and guidance from the RN Care Coordinator or charge nurse.

Recognizing acute patient's distress and initiates correct emergency interventions.

Performing patient screening and preventive therapy as prescribed by Clinical Practice Guidelines and through the use of Clinical Reminders.

Recognizing and providing therapeutic intervention to alleviate patient self-destructive behaviors or changes in mental status.

Maintaining equipment and therapeutic environment to prevent injury to self or others.

Performing medication administration by following physician's orders according to Medical Center policy and Therapeutic Methods. Administering, counting, and documenting such in an assigned clinical area according to VA Medical Center policy.

Documenting, recording and reporting in the patient's electronic medical record per VA Medical Center policy all pertinent information while maintaining confidentiality.

Making appropriate decisions concerning patient care and seeking assistance when confronted with emergent or unusual patient situations.

Use work experience and demonstrated skill to resolve a wide range of nursing problems.

Use knowledge and ability to appropriately carry out patient care based on the patient's condition.

Utilizes judgement in selecting the appropriate order and sequence of procedures and treatments.

Contribute to the development of the patient treatment plan for assigned veterans.

Accurately recognize, report, and record relevant patient information.

Serves as a preceptor in orienting, educating and training less experienced LPN's related to support duties.

Demonstrate comprehensive nursing knowledge and skill needed to perform duties in the primary care program.

Possess the ability to recognize urgent or emergent patient care situations and initiate appropriate emergency interventions.

Possess the knowledge and understanding of human behavior, patient motivations, and reactions to situations.

Complete assigned duties and responsibilities which involve performing non-standard and specialized practical nursing activities.

Promote and demonstrate nursing concepts in the primary care work setting in collaboration with interdisciplinary team members.

Identify high risk populations, target chronic disease indicator outliers, and works with the PACT Team to improve veteran self- management and outcomes.

Actively seek out educational opportunities to enhance nursing knowledge and skills, sharing new knowledge gained with other staff to improve nursing practice.

Possess communication skills that enhance interactions with veterans, family members, co-workers, and other members of the interdisciplinary team.

Possess the ability to appropriately utilize this knowledge in working effectively with patients, family members, and internal/external customers.

Serve in the outpatient setting as a member of a health care team with assigned duties which include prioritization and coordination of clinical activities with minimal supervision.

Utilize advanced communication and conflict resolution skills to appropriately manage disagreements in the workplace and in diffusing verbally or physically abusive patients or visitors.

Maintain knowledge of program policies and procedures to include VHA and VISN Directives, VAMC and Service Policies and Procedures, Standard Operating Procedures, Memorandums of Understanding, Standard Work Tools, and PACT Nursing Protocols.

Octapharma Plasma Incorporated

Physician Substitute/LVN

6228 Hulen Bend Boulevard

Fort Worth, Texas 76132

December 2020-December 2022

Essential Job Functions

●Responsible for the evaluation of potential donors for automated plasmapheresis procedures.

●Determines donor suitability of new and applicant donors for plasmapheresis procedures by conducting evaluations to ensure the criteria of normal plasma donors are met in accordance with SOPs, the U.S. Food and Drug Administration (U.S. FDA), the Clinical Laboratory Improvement Amendments/Act (CLIA), Current Good Manufacturing Practices (CGMP), and regulatory guidelines.

●Monitors donors for possible adverse reactions to plasmapheresis.

●Provides appropriate medical care to donors during plasmapheresis procedures if complications arise.

●Reviews all normal and abnormal lab results to determine continued donor eligibility. Counsel donors with abnormal test results and defers donors, according to the deferral matrix.

JPS Medicine Specialty Neurology

LVN/Clinic Nurse

1400 S. Main Street, 5th Floor, Suite 502

Fort Worth, Texas 76104

May 2019-December 2020

Outstanding patient/customer service

●Verify patient understanding of all medication instructions.

●Inform patient of all ordered referrals, provide contact information, and instructions for the scheduling of referral appointments.

●Schedule follow-up appointments for each patient, ensure patient has a enough medication refills to last to until the next appointment.

Patient communication

●Answer all patient questions and verify patient understanding.

●Maintain positive communication flow between patient and doctor.

●Monitor patient queue.

●Return all patient calls.

●Forward all incoming clinically relevant information to the assigned doctor.

●Triage all patient calls and advice requests.

●Instruct patient to seek treatment in the ED as necessary for possible allergic reactions, MS flares, change in seizure activity, and all other patient reported symptoms that may require immediate assessment per telephone triage and medical advice protocols.

●Forward any patient reported change in symptoms to the assigned doctor.

●Initiate medication prior authorization requests as needed and monitor the progress of each P/A request through completion.

●Inform doctor of all denied P/A requests.

●Schedule peer to peer reviews for each denied P/A request.

Inform pharmacy and patient once medication P/A request has been approved.

CareNow Urgent Care

LVN /Clinic Nurse

720 S. Main Street

Keller, Texas 76248

October 2009-May 2019

●Measure and record height, weight, and vital signs of each patient.

●Record medical history of each patient.

●Complete face sheet for each patient, at each visit noting patient complaint, any treatment used for symptom reduction, and the outcome of any reported treatment.

●Administer injections, oral medications, and IV fluids as ordered.

●Perform wound care, nebulizer treatments, ear, eye, and wound irrigations as ordered.

●Perform emergency patient assessments as needed.

●Assist with laceration repairs.

●Provide rapid response and treatment for all patients reporting chest pain and or dyspnea, any patient that loses consciousness, suspected drug overdoses, victims of physical assault, any patient with homicidal or suicidal ideation, and any other emergent situation that presents in or near the clinic.

●Maintain communication with EMS and relay all newly discovered clinically significant information to EMS while en route to the ED.

●Sterilize equipment and supplies with autoclave.

●Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions.

●Collect samples, such as blood, urine, or sputum from patients, and perform routine laboratory tests on samples.

●Prepare patients for examinations, tests, treatments and explain procedures.

●Restock and maintain inventory of all supplies, medications, and equipment.

●Schedule appointments, keep records, or perform other clerical tasks.

●Set up equipment and prepare exam rooms and triage bays.

Alcon Laboratories Incorporated

Compounder

6201 South Freeway

Fort Worth, TX 76134

October 1994-February 2008

Utilization of SCADA and DCS automated systems to perform Clean-In-Place / Sterilization-In-Place (CIP/SIP), bulk sterilization, product flush, and product transfer procedures.

Responsible for compounding over 110 formulations of prescription ophthalmic medications,

Assist validation engineer with calibration, modification and placement of instrumentation, while developing new manufacturing processes.

Assist automation engineer with PLC programming as needed for process improvement.

Education

Concorde Career Institute

Completed vocational nursing program October 2009.

High School Graduate

Licenses

Licensed Vocational Nurse

References

Derek Lang, D.O.

789 Lonesome Dove Trail

Hurst, Texas 76054

817-***-**** (Phone)

817-***-**** (Fax)



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