Healthcare Administrative Support Specialist

hailey strickland

Maryville, TN ***** +1-865-***-**** ******.************@*****.***

Willing to relocate to: Knoxville, TN

Work Experience

Fulfillment Associate

Lowe's Home Improvement Alcoa, TN

March 2022 to Present

Fulfillment associate. Working in a fast paced area with a team. Dr akerman podietry office

Knoxville, TN

May 2023 to November 2025

Checking patients in for appointments

Answering phone calls

Running insurance

Taking patient payments

Answering patient questions

Education

High school diploma

Alcoa High School Alcoa, TN

January 2017 to May 2021

Upper secondary education

Skills

Hospitality Customer support Order Picking Cleaning Experience Medical office experience Medical terminology HIPAA Working with kids Computer operation Patient interaction Front desk Teamwork Health insurance information Pivot tables Filing Insurance verification Handling customer inquiries Clerical experience EMR systems Referral coordination Health insurance claim processing EMR/EHR Medical scheduling Insurance prior authorization Client interaction via phone calls Payment posting in medical billing systems Documentation review Phone call management Heavy Lifting Microsoft Office Medical billing Customer issue escalation Medical receptionist Payment performance report Organizational skills Phone communication Customer service Order Fulfillment Administrative experience Data entry Typing Medical documentation

Languages

English

Certifications and Licenses

OSHA 10

Present

Driver's License

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