Administrative Assistant Candidate with Strong Multitasking Skills

CHASITY WILLIAMS STRONG

DES MOINES IOWA

515-***-**** *********************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and dependable professional with diverse customer service and sales experience, including roles in telemarketing, retail, and food service. Demonstrated ability to communicate effectively, manage transactions accurately, and provide excellent customer support in fast-paced environments. Strong organizational skills, adaptability, and a commitment to maintaining professionalism in all interactions. Seeking an Administrative Assistant position to leverage clerical abilities, multitasking strengths, and a strong work ethic to support daily office operations and contribute to team success.

SKILLS

• Time Management • Administrative support

• Active listening • Computer proficiency

• Professional telephone demeanor • Customer service

• Cash register operation • Stocking and receiving

• Attention to detail • Documentation and

reporting

WORK HISTORY

Material Handler // UPS // Des Moines, IA // June 2020 to May 2023

• Loaded and unloaded packages, ensuring accurate placement for optimal space utilization.

• Conducted regular inspections of loading areas to ensure adherence to safety regulations.

• Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit. Receiver Associate // Menards // Des Moines, IA // February 2018 to May 2019

• Operated warehouse management systems for tracking shipments and inventory levels efficiently.

• Compared shipping orders and invoices against items received to verify accuracy.

• Unloaded and unpacked incoming shipments.

• Maintained tidy, organized and safe work area to comply with cleanliness standards.

• Regularly reviewed invoices and double-checked orders. Cashier // Wendy's // Des Moines, IA // March 2014 to February 2016

• Accurately handled cash register transactions while providing excellent customer service.

• Assisted counter staff in packing ready orders and distributing to customers.

• Collected trash and empty trays from empty tables to maintain clean and tidy dining area.

• Completed order entries and verified correctness with customers to reduce post-order errors.

STRONG

WORK HISTORY

Call Center Representative // TM One // Des Moines, IA // February 2011 to February 2013

• Developed a strong knowledge of company product offerings to provide accurate information to clients and close deals effectively.

• Completed daily cold calling and outreach to build sales pipeline.

• Maintained detailed records of client interactions, ensuring all relevant information was documented for future reference.

• Met established attendance expectations and team revenue goals to achieve company objectives.

• Reduced average call handling time without sacrificing quality through efficient use of resources and multitasking abilities.

Thrift Store Clerk // Goodwill Store // Des Moines, IA // October 2009 to March 2010

• Assisted customers with inquiries, enhancing shopping experience and fostering community engagement.

CHASITY WILLIAMS

• Processed donations efficiently, ensuring quality control and proper categorization of merchandise.

• Operated point-of-sale system, accurately handling transactions and managing cash registers.

• Organized sales floor layout, optimizing product visibility and accessibility for customers.

• Implemented promotional displays to attract customers and increase overall sales performance. Call Center Representative // Marketlink // Des Moines, IA // May 2008 to January 2009

• Conducted outbound calls to engage potential customers and promote products.

• Completed daily cold calling and outreach to build sales pipeline.

• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.

• Answered questions about company offerings with knowledgeable responses about products services.

• Recorded contact information of customers and potential customers in internal database. EDUCATION

High School Diploma // Ankeny Centennial High School // Ankeny, IA

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