Administrative Professional with Strong Multitasking Skills

Gloria Reed

*** ******** **. #****, *******, TX *7015

713-***-**** (cell)

**********@*****.***; ************@*****.***

Objective

Highly organized and detail-orientated professional with a background in administrative assignments and customer service. Proven skills in multitasking, conflict resolution, and active listening. Adept at providing excellent customer service, managing time efficiently, and maintaining accurate records. Experience

Galena Park Independent School District 08/2025 – Present 14705 Woodforest Blvd 02/15/2022 to 05/30/224

Houston, TX 77015

Substitute Teacher

• Ensured students’ punctuality and presence for roll call and information dissemination.

• Demonstrated excellent time management and multitasking abilities

• Utilized active and conflict resolution skills to maintain a conductive learning environment Life School 08/19/2024 to Present

132 East Ovilla Rd, Ste. A

Red Oak, TX 75154

Substitute Teacher

• Ensured students’ punctuality and presence for roll call and information dissemination.

• Demonstrated excellent time management and multitasking abilities

• Utilized active and conflict resolution skills to maintain a conductive learning environment Houston Independent School District 10/01/2001 to 05/31/2021 Houston, Texas

Accountant/Customer Service Rep/Secretary/Senior General clerk

• Data Entry

• Handled filing, customer service, and phone answering duties

• Developed Access Invoice Database for efficient tracking and reporting

• Process invoices and payments, demonstrating strong attention to detail

• Develop/Implement, Access Database/Data Entry

• Create Shopping Carts and requisitions, showcasing excellent multitasking skills

• Put Schools on Alarm status for fire drills.

• EEO/Requesting Sign Language Interpreters/Support EEO Analyst

• Create new employee files and setup labeling

• Prepare inactive employee files for imaging

Education

University of Phoenix/Online

MBA/Human Resources Management 6/11/12 to 6/23/14

Graduation Date 9/23/2014

Bachelor of Science 8/14/07 to 3/30/12

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