Operations Leader with Food Service Expertise

Jacqueline Jones

Winona, MS *****

****************@***********.***

+1-662-***-****

Professional Summary

Experienced manager with a strong background in the food service industry, seeking a challenging position where I can utilize my leadership and organizational skills to drive business success. Willing to relocate: Anywhere

Work Experience

CNA - Certified Nursing Assistant

self employeed-Winona, MS

December 2001 to December 2025

PCA Personal Care Assistant

Private sitter-Southaven, MS

July 2025 to November 2025

Consist of bathing - feeding making her as comfortable as possible while being on hospice.I have been an aide since 2001.

Regional General Manager

KFC-Batesville, MS

October 2023 to July 2024

· Led a team of employees across multiple locations, overseeing daily operations and ensuring compliance with company standards.

· Implemented strategies to increase sales and customer satisfaction.

· Managed inventory, budgeting, and financial reporting. Assistant Manager

Jack’s-Greenwood, MS

May 2020 to September 2023

· Assisted in daily operations, including staff scheduling, customer service, and inventory management.

· Trained new employees and ensured adherence to company policies and procedures.

· Handled customer inquiries and resolved issues to maintain a positive dining experience. Production Employee

ADP-Grenada, MS

January 2017 to May 2020

· Worked in a fast-paced production environment, ensuring quality and efficiency.

· Collaborated with team members to meet production goals and maintain a safe workspace. Skills

• Hand tools

• Inventory management

• Continuous improvement

• Computer literacy

• Food production

• OSHA

• Care plans

• Blueprint reading

• Retail math

• Food safety

• Medical terminology

• Microsoft Word

• Pallet jack

• Tooling

• Microsoft Outlook

• Customer service excellence

• Proficient in Microsoft Office Suite

• Phone etiquette

• Home care

• Food industry

• Food service

• Restaurant Experience

• Medical scheduling

• Process improvement

• Vital signs

• Typing

• Organizational skills

• Shift management

• Clerical experience

• Warehouse experience

• Materials handling

• Leadership and team management

• Assembly

• Computer skills

• Strong organizational and multitasking abilities

• English

• Team management

• Basic math

• Nursing

• Employment & labor law

• Restaurant Management

• Acute care

• Store management

• Group home

• Google Suite

• ADLs

• Operating systems

• Senior care

• Food handling

• Assembly line

• Packaging

• Mechanical knowledge

• Telecommunication

• POS

• Meal preparation

• Retail management

• Relationship management

• Assisted living

• Baking

• Writing skills

• Patient observation

• Data entry

• Hospitality

• Warehouse management system

• Math

• Interviewing

• Manufacturing facility

• Kitchen experience

• Quality control

• Leadership

• ERP systems

• Heavy equipment operation

• Retail sales

• Employee relations

• Patient care

• Press brake machine

• Mentoring

• Front desk

• Product management

• Merchandising

• Guest services

• Lean manufacturing

• Sales

• Casual dining experience

• Management

• Time management

• Cash handling

• Flexo press

• Analysis skills

• Administrative experience

• Conflict management

• Communication skills

• Customer service

• Shipping & receiving

• Color management

• Supervising experience

• Inventory management and control

• Load & unload

• Factory

• Culinary experience

• Heavy lifting

Certifications and Licenses

CPR Certification

October 2025 to October 2027

CNA

Driver's License

Food Handler Certification

Certified Dietary Manager

Crane Certification

ServSafe

TABC Certified

Contact this candidate