Energetic Bottle Service & Customer Care Professional

TaiOvon Birden-Steele

Dallas, TX 945-***-**** ********@*****.***

Professional Summary

Dedicated and motivated customer service and retail professional with experience in sales, inventory management, customer engagement, and team collaboration. Proven ability to maintain organized, high-volume environments and deliver positive customer experiences. Core Competencies

• Customer Engagement & Sales

• Inventory & Stock Management

• Cash Handling & POS Systems

• Visual Merchandising

• Conflict Resolution

• Team Collaboration

• Problem Solving

• Adaptability & Multitasking

Professional Experience

Sales Associate – DTLR – Lancaster, TX (Feb 2022 – Aug 2023) Delivered exceptional service assisting customers with product selection. Maintained visually appealing sales floor and processed transactions efficiently. Cashier & Stock Clerk – Kroger – Mesquite, TX (Sep 2023 – Dec 2024) Processed payments, managed inventory, replenished shelves, and maintained a welcoming shopping environment.

Sales Associate – Home Depot – North Dallas, TX (Jan 2025 – Dec 10, 2025) Assisted customers with home improvement solutions, inventory management, unloading shipments, operating equipment safely, and supporting daily operational goals. Warehouse Associate – Amazon (Apr 2025 – Mar 2026) Loaded and unloaded shipments, sorted and staged packages, picked and packed orders, maintained inventory accuracy, met productivity goals, and followed warehouse safety procedures in a fast-paced environment.

Education

Crossroads Academy – Dallas, TX

High School Diploma, June 2023

Texas A&M; University-Commerce – Commerce, TX

Some College Coursework Completed (Aug 21, 2024 – Dec 8, 2024) Additional Information

• Proficient in Microsoft Office, POS systems, and inventory software.

• Experienced in warehouse tasks including loading, sorting, and equipment operation.

• Strong communication, time management, and teamwork skills.

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