Amberlee Smathers
Simpsonville, SC *****
************@*****.***
Professional Summary
Well-qualified HR Specialist & Administrator Management & Payroll Work Experience
Human Resource. Payroll & Recruiter & Concierge
Always Best Care Senior Services
August 2023 to Present
• Developed and implemented HR policies and procedures to ensure compliance with labor laws and regulations
• Maintained accurate employee records in compliance with legal requirements
• Managed employee relations issues, including conflict resolution, disciplinary actions, and grievances
• Payroll ADP 150-250 employees
• Learning new payroll systems
• Recruiting and Onboarding
• Employee files updated
• Scheduling as needed
• Community events
• Case management bringing new clients to the agency from communities HR Specialist/Payroll administrator
Impact -Part Time-PRN-Greenville, SC
September 2021 to Present
Maintains all employees & ensuring accurate details of new hires, termination information, and proper filing of documents. Policy development, HR software.
• Recruiting
• Correspondence
• Smooth operation
• Performance Evaluation, Employee Relations, Enforcement of Disciplinary Actions, Employee Records, Continued Education
• Manage payroll systems and payroll processing.
• Oversee processing of payroll changes and system upgrades
• Accounting
• Facilitate onboarding and offboarding processes, ensuring a consistent experience for employees regardless of geographical location or department.
• Support employee recognition activities.
• Generate and prepare identified HR reports as required. HR & Administration Manager
AFC Urgent Care-Clemson, SC
July 2018 to September 2021
• Daily Problem solving and multitasking while being extremely attentive to every detail
• Administrative Task include but not limited to- stat reporting, scanning, spreadsheet management, tracking of all patient files, maintaining checklist
• Organization and the utilization of common office programs and CRM
• Payroll
• charge entry
• Assistance with patient care
• Onboarding, termination, training, hiring
• Knowledge of HIPAA Privacy and Confidentiality Policies.
• Collections
• Recruiting
Server/Hostess/foh management
Cheddar's Scratch Kitchen-Asheville, NC
May 2006 to July 2017
• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Maintained cleanliness and organization of the host stand area at all times
• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
• Collaborated with the kitchen staff to ensure timely delivery of food orders and maintain high quality standards
• Managed a team of 25-150front-of-house staff members, providing training and guidance to ensure exceptional customer service
• Created and maintained positive relationships with vendors to negotiate favorable pricing agreements
• Resolved customer complaints or issues promptly and effectively to ensure customer satisfaction Education
T. C. Roberson High School
Skills
• Communication skills
• Employee Orientation
• DocuSign
• Office Management
• Payroll
• Microsoft
• Human Resources Management
• HIPAA
• Problem Solving
• Nursing
• Human resources
• Recruiting
• Performance Management
• Personal assistant experience
Certifications and Licenses
Certified Payroll Professional
Professional In Human Resources
Driver's License
CNA