Customer-Focused Sales Associate with Bilingual Skills

Hansel Arno

Boston, MA ***** +1-857-***-**** ************@*****.***

Professional Summary

Motivated Sales Associate with nearly one year of experience in retail and food service environments. Skilled in customer service, cash handling, inventory management, and teamwork. Bilingual in English and Spanish, with strong organizational and communication abilities. Seeking opportunities to leverage diverse skills in a dynamic work setting to deliver excellent service and support team success. Work Experience

Sales Associate

Foot Locker inc Boston, MA

August 2023 to June 2024

* Greeted customers and provided assistance with product selection and inquiries.

* Operated POS systems to process cash, card, and refund transactions accurately.

* Maintained a clean and organized sales floor and stockroom.

* Received shipments, unloaded merchandise, and stocked shelves efficiently.

* Managed inventory through cycle counting, spot checks, and RF scanner use.

* Demonstrated strong teamwork and communication skills with staff and customers.

* Handled customer complaints and resolved issues to improve satisfaction.

* Supported merchandising and product demo activities to drive sales. Education

Upper secondary education

Associate's degree

Upper secondary education (Upper secondary education) Upper secondary education (Upper secondary education) Associate's degree

High school (High school diploma or GED)

High school (High school)

Community Academy Of Science And Health

High school (High school)

Community Academy Of Science And Health

Skills

Receiving shipments Cash register operations Weight handling in the workplace Assembly Math Clean workspace maintenance Fryers Lift truck Line cook experience Order processing Retail math Data center experience Software troubleshooting Cycle counting inventory management Identifying new business opportunities Cleaning Clothing store experience Heavy lifting Safe work practices Lawn care Delegation Order fulfillment RF scanner Product demos Material handling equipment operation Plastering Load & unload Detailing Inventory control Phone etiquette Hospitality management Food industry Management Sales Writing skills Food sanitation practices Pallet jack Maintenance Leadership Making change Staff training Document management Payment processing Microsoft Outlook Convenience store experience Facilities maintenance Mechanical knowledge Merchandising Shop drawings Client inquiry handling Ability to follow instructions Count after picking for inventory management Customer service Warehouse sorting Windows Unloading Cooking Microsoft Office Office cleaning Order preparation Outdoor work Spot checks for inventory management Customer communication Data entry Truck loading and unloading Team management Customer satisfaction improvement Productivity software Payment reconciliation Microsoft Word Knife skills Customer complaint resolution Freight Processing cash transactions Guest services Delivery driver experience Hand tools Shipping and receiving inventory management Forklift Maintaining an organized workspace Picking & packing Staff supervision Customer service management Retail sales transactions Handling customer inquiries Food preparation Communication skills Cash register Retail sales Phone communication Order picking Inventory data entry Retail management Power tools Client interaction via phone calls Packing Food Safety Store management Reach truck Google Docs Warehouse experience Warehouse cleanliness Greeting customers Help desk IT support Following blueprint specifications Supervising experience Manufacturing Teamwork Driving Basic math Inventory management Moving Data entry in Excel Payment card processing Team development Food handling Interpreting technical drawings Computer operation Removing debris Guest relations Microsoft Excel Shipping & receiving Kitchen ovens Basic knife skills Computer skills Physical inventory counts for inventory management Computer literacy Packaging Sales negotiation Order picker Team supervision Report writing POS systems Blueprint specification interpretation Refund processing Attention to detail Numeracy Hospitality Restaurant experience Word processing Administrative experience Industrial equipment Cashiering Inventory records Stocking Pallet stackers Materials handling Food Service Creativity Time management Conflict management Kitchen experience Loading POS Google Workspace Fashion retail Dietary department experience Operating systems Mobile devices Ethernet Cash handling Organizational skills Makeup application Languages

Spanish

Bilingual

English

Certifications and Licenses

Driver's License

Present

Hazmat Endorsement

Present

Forklift Certification

Present

Pallet Jack Certification

Present

CompTIA A+

Present

OSHA Fire Safety Training Certification

Present

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