Medical Device Sales Representative

Mercer Island, USA ? **********@*****.*** ? linkedin.com/in/kyle-ismail-bab64738a/ ? 504-***-****

KHAIRI ISMAIL (KYLE)

Certified Surgical Technologist

Certified Surgical Technologist (NCCT) with hands-on operating room, sterile processing, and surgical workflow experience in

hospital environments. Brings strong sales, account management, and customer relationship experience from high-volume

international markets. Skilled in communication, product knowledge, and building relationships in fast-paced settings. Seeking

to combine clinical and sales expertise in a Medical Device or Surgical Sales role.

EMPLOYMENT HISTORY

CERTIFIED SURGICAL TECHNOLOGIST (CST) Apr 2026 ? Present

multicare health system Tacoma

Assist surgical teams during procedures while maintaining sterile technique and patient safety standards.

Prepare operating rooms, surgical instruments, and sterile fields for a variety of surgical procedures.

Support surgeons, nurses, and OR staff in fast-paced surgical environments.

Demonstrate strong knowledge of surgical instrumentation, OR workflow, infection control, and sterile processing.

Collaborate with multidisciplinary clinical teams to ensure efficiency and positive patient outcomes.

STERILE PROCESSING TECHNICIAN Nov 2025 ? Apr 2026

Overlake Medical Center and Clinics Bellevue, WA

Assisted with decontamination, assembly, packaging, and sterilization of surgical instruments and equipment.

Processed and inspected full surgical instrument trays for operating room use.

Collaborated with shift supervisors and core technicians to improve workflow and systems.

Delivered case carts and instruments to the OR and assisted with OR closure duties.

Participated in training to stay current with sterile processing best practices.

Conducted audits to ensure compliance with sterile processing standards.

SUPERVISOR SHIFT LEAD Jun 2025 ? Nov 2025

Starbucks Bellevue, WA

Supervised a team of baristas to ensure smooth operations and provide excellent customer service.

Managed shifts and delegated tasks effectively to meet daily goals.

Demonstrated leadership skills by mentoring and coaching other baristas.

Resolved customer complaints and conflicts in a professional manner.

Developed and implemented strategies to enhance customer satisfaction and loyalty.

COUNTER MANAGER / SALES & BUSINESS DEVELOPMENT Jan 2020 ? Jul 2023

Istanbul airport/Duty-Free Istanbul

Managed daily sales operations and customer accounts in a high-volume international environment.

Built strong relationships with clients and partners to drive repeat business and account growth.

Expanded product distribution through sales outreach and relationship management.

Consistently exceeded sales goals through consultative selling and customer support.

Negotiated pricing, bulk orders, and promotional partnerships while maintaining customer satisfaction.

Trained staff on product knowledge, sales techniques, and customer engagement.

Managed high-value transactions across multiple product lines.

Thrived in fast-paced environments requiring strong communication and problem-solving skills.

EDUCATION

SURGICAL TECHNOLOGIST 2025

Auburn University Dallas, TX

Completed comprehensive training in surgical technology, including sterile technique, surgical instrumentation, operating

room procedures, infection control, and patient safety. Earned program certificate and obtained certification through the

National Center for Competency Testing (NCCT) as a Certified Surgical Technologist (NCCT).

BACHELOR OF ARCHITECTURE 2023

Gelisim University Istanbul

International degree; U.S. equivalency evaluation not completed.

COURSES

BASIC LIFE SUPPORT Dec 2025 ? Dec 2027

American Heart Association's

CERTIFIED IN SURGICAL TECHNOLOGY WITH TRAINING IN STERILE TECHNIQUE, May 2025

SURGICAL INSTRUMENTATION, INFECTION CONTROL, PATIENT SAFETY, AND

OPERATING ROOM PROCEDURES.

NCCT

SKILLS

Fast Learner, Adaptability, Sales Experience, Customer service, Communication skills, Bilingual,

Meeting & Exceeding Sales Targets, Surgical OR, Sterile Processing & Instrument Sterilization,

Surgical Tray Assembly & Case Cart Preparation, Aseptic & Sterile Technique, Operating Room Workflow Knowledge,

Infection Control & Patient Safety, Medical Equipment & Surgical Instrument Handling,

Customer Service & Relationship Building, Communication & Interpersonal Skills, Time Management & Multitasking,

Surgical Instrumentation, Team Collaboration, Critical Thinking

LANGUAGES

Turkish (Native), Arabic (Highly proficient), English (Highly proficient)

Contact this candidate