Business Analyst

SAMUEL OLUBIYI

Newark, New Jersey

862-***-**** *********@*****.***

GitHub: https://github.com/Samolubiyi

LinkedIn: https://www.linkedin.com/in/samuel-olubiyi-0255871a9/

Core Skills

Business Analysis: Requirements Elicitation, Business Case Development, Requirements Writing & Review, Gap Analysis

& Current State Analysis, Scope Definition & Change Management, Process Mapping & Flow Diagramming, Wireframing

Documentation & Deliverables: Business Requirement Documents(BRD), Functional Requirement Specifications (FRD), System

Requirement Specifications (SRS), User Stories & Use Cases, Business Analysis Plan, Test Plans & Test Cases, Changes Request

Logs, Glossary of Terms & Interview Documentation

Technical & Tools: SQL, Excel (Pivot Tables, XLOOKUP), Tableau, Power BI, Salesforce, JIRA, Zoho, Trello, Lucidchart, MS Visio

Collaboration: Agile/Scrum Methodology, Kanban, Sprint Planning & Task Breakdown, Stakeholder & Cross- functional Team

collaboration

Education

E ast T enn e ss e e St at e Univ e rs it y, Jo hn so n C it y, T e nn es s ee ( M a y 20 2 3)

Bachelor of Science in Computer Science and Information Technology

Relevant Work Experience

Business Analyst, Axiom Black LLC, Newark, NJ (May, 2024 Present)

Identified process inefficiencies in sales and finance operations where teams manually tracked deliveries

across Salesforce and spreadsheets, leading to data inconsistencies and delayed response times, reduced

by 25% after process improvements.

Led requirements elicitation through stakeholder interviews, workshops, and document analysis to define

business needs and project scope.

Conducted current-state analysis and gap analysis, recommending ERP implementation to centralize

operations and improve data accuracy and reduce reporting turnaround time by 30%.

Collaborated with IT, product owners, and project managers to evaluate build vs. buy options, supporting

selection of an off-the-shelf ERP solution.

Translated business requirements into epics, user stories, and functional specifications, ensuring clarity for

development and QA teams. Broke down high-level requirements into actionable tasks and

created/prioritized tickets in Zoho and Jira.

Facilitated Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, and sprint

reviews. Managed and prioritized the product backlog to align with sprint goals.

Conducted requirements walkthroughs and clarification sessions with developers and QA to ensure

accurate implementation.

Developed comprehensive documentation including BRDs, FRS, use cases, user stories, process flow

diagrams, and data flow diagrams. Supported project managers with RFPs, SOWs, and change request

documentation, ensuring proper tracking and communication of scope changes.

Coordinated and supported UAT by creating test scenarios, reviewing test cases, validating outputs, and

incorporating stakeholder feedback.

Quality Assurance Analyst, EIHAB Human Services, Freehold, NJ (May, 2023 May 2024)

Conduct compliance audits across multiple group homes to ensure adherence to state and organizational

policies

Perform investigations into incidents and operational issues, applying root cause analysis to identify gaps

and recommend corrective actions

Develop detailed audit and compliance reports to support leadership decision-making and regulatory

reporting

Utilize Excel to track audit findings, analyze trends, and monitor performance metrics

Train new hires on compliance policies, procedures, and documentation standards

Review billing and documentation to ensure accuracy and alignment with regulatory requirements

Support intake processes and follow-ups to ensure proper service implementation and continuity of care

Collaborate with cross-functional teams to improve operational efficiency and maintain compliance

standards

Technical Support, Quick Stop Markets, Johnson City, TN (July, 2020 November, 2021)

Assemble, install, configure, and maintain computer hardware and peripheral equipment

Install, support, and update end-user software, including patches and upgrades

Troubleshoot, set up, and repair VeriFone POS systems (training provided)

Perform CCTV DVR/NVR installation, maintenance, and troubleshooting

Diagnose and resolve network, system, and hardware issues in a timely manner

Document technical issues, resolutions, and procedures for future reference

Projects

Sales & Finance Process Optimization

Analyzed manual processes across Salesforce and spreadsheets that led to data inconsistencies and delays.

Conducted stakeholder interviews and documented current-state workflows, then performed gap analysis to

identify inefficiencies in operations. Developed business requirements, user stories, and process flow diagrams, and

recommended an ERP solution to centralize data and improve efficiency. Designed future-state workflows and

supported UAT planning to validate system functionality and business alignment.

Sales & Delivery Performance Analysis (Tableau)

Developed interactive Tableau dashboards analyzing 178k+ orders and $34M revenue, enabling stakeholders to

identify trends, optimize delivery performance and improve operational decision making. Translated complex data

into actionable business insights that supported efficiency improvements and profitability analysis.

Link: (https://public.tableau.com/app/profile/oluwatofunmi.olubiyi/viz/SalesandDeliveryKPIDashboard/Dashboard1?publish=yes)

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