Versatile Accounting & Executive Support Specialist

PROJECT MANAGER OPERATIONS &

VIRTUAL TEAM LEAD

FAITH JOY HUERVA

SKILLS

Bachelor of Arts in English

Bago City College

Cum Laude

2014–2015

Academic Awards

Cum Laude

Academic Award with High

Distinction

EDUCATION

CRM & Automation

GoHighLevel

HubSpot

Keap

Zapier

APINation

Form & Workflow Tools

Jotform,

Typeform,

Google Forms

Miro

Finance & Administration

Payroll Processing

QuickBooks

Xero

Vendor Management

And many more...

Results-driven Project Manager and Virtual Operations professional with extensive experience managing remote teams and delivering projects for 20–30 business clients simultaneously. Adept at coordinating cross-functional teams including designers, web editors, and administrative staff. Experienced in client communication, hiring participation, onboarding, workflow optimization, and remote operations management with a focus on efficiency, structure, and delivery consistency

About Me

****************@*****.***

+63-977*******

Sitio Gings, Brgy Zone 6,

Pulupandan, Negros Occ.

CORE COMPETENCIES

Project & Operations Management Remote Team

Coordination Client Communication & Relationship Management Workflow Optimization Task Prioritization Team Training & Onboarding Hiring Support & Interview Participation Process Improvement Cross-functional Collaboration

PROFESSIONAL EXPERIENCE

Project Manager / Virtual Assistant (Operations &

Client Services) Higher Impact LLC Remote

September 2016 – Present

Lead and manage a remote team of 10 employees.

Oversee project timelines, workloads, and task

completion.

Manage executive calendar, appointments, coaching

resources, and assessments.

Design and maintain CRM systems and workflow

automations.

Implement cost-effective software and AI solutions. Manage payroll, purchases, and operational expenses. Create SOPs and onboarding processes.

Support clients, coaches, and internal teams.

Key Achievement

Built and optimized CRM and automation systems that improved operational efficiency and reduced onboarding time.

Contact this candidate