T R I N I T Y D A LT O N
HUMAN RESOURCE ASSISTANT
828-***-**** ********************@*****.*** Greensboro, NC 27410 www.linkedin.com/in/trinity-mckoy-dalton
PROFESSIONAL SUMMARY
Detail-oriented and proactive HR professional with hands-on experience in talent acquisition, onboarding, and compliance
processes. Demonstrates expertise in candidate screening, workforce planning, and employee engagement initiatives to
support retention and organizational goals. Skilled in leveraging HR systems and data analytics to streamline processes
and enhance efficiency. Adept at managing HR documentation, coordinating pre-employment requirements, and
delivering exceptional service to employees and candidates.
Work Experience
Talent Acquisition ALORICA, Greensboro, NC April 2024- Present
? Managed full-cycle recruitment, including sourcing, screening, and interviewing candidates.
? Developed and executed sourcing strategies via social media, networking, and job boards.
? Oversaw onboarding processes for drug screens, background checks, and I-9 compliance.
? Utilized data analytics to track recruitment metrics and support workforce planning.
Sales Intern State Farm, Greensboro, NC Oct 2022 ? Jan 2023
? Supported sales operations, documentation, and payroll processes.
? Obtained certifications in USAA Banking and NC PNC licensing.
? Placed 200+ outbound calls daily to generate leads and build customer relationships.
? Marketed insurance products and services based on client needs.
Admissions Customer Service Assistant Appalachian State University Aug 2021 ? May 2022
? Responded to calls and CRM inquiries from prospective students.
? Assisted with admissions events and maintained inventory of materials.
? Entered prospective student data and supported office operations.
? Delivered excellent customer service to enhance student experience.
Front Desk Assistant Appalachian State University Aug 2019 ? May 2021
? Provided administrative support and managed office supplies.
? Directed students to appropriate resources and handled email communications.
? Assisted faculty and staff with scheduling and office needs.
? Maintained organized records and ensured smooth front desk operations.
Technical Skills Pro?cient in HR systems (Bullhorn, Salesforce, Oracle, Slate), ATS platforms, and Microsoft Office
Suite with expertise in talent acquisition, onboarding, compliance, workforce planning, and data analytics.
Education Appalachian State University ? Boone, NC
Bachelor of Arts in Psychology with Concentration in Business & Minor in Human Resources Aug 2019 ? Dec 2023
Relevant courses: MGT 3620- Human Resource Management, MGT 2680- Human Resource and the Law, MGT 4640- The
Strategy and Practice of Human Resoiurce Management, PSY 3207- Organization Psychology,