Hospitality Pro with BarSmarts Certification

GENESIS WILLIAMS

Denver, CO 601-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Versatile hospitality professional with 10+ years of experience, complemented by 6+ years of general maintenance and repair work. BarSmarts certified and skilled in serving, bartending, FOH management, and BOH assistance. Recognized for resourcefulness, adaptability, and strong client relations. Seeking a long-term role in the restaurant industry to contribute hard work, service excellence, and dedication to guest satisfaction.

EXPERIENCE

Cocktail Waitress Perry’s Steakhouse and Grill

Lone Tree, CO Nov 2024 – August 2025

• Delivered high-end cocktail and dining service in a fine dining environment

• Recommended wine and cocktail pairings, demonstrating knowledge of mixology and upscale beverage service

• Maintained efficiency in a fast-paced setting by managing multiple tables

• Achieved strong guest satisfaction through professionalism, menu knowledge, and conflict resolution skills

Owner & Handywoman Genesis Maintenance & Repairs Flagstaff, AZ - Denver, CO Nov 2022 – Present

• Manages business including client requests, scheduling, and financial operations

• Completed interior/exterior repair projects including plumbing, landscaping, flooring, etc.

• Provides project estimates, manages schedules, and coordinates client communications

• Ensures timely completion of repairs while maintaining high customer satisfaction Front of House Manager Eat Local (Restaurant Tyler, The Guest Room, Bin 612) Starkville, MS 2017 – Jun 2021

• Supervised FOH operations including stand-in assistance, scheduling, and staff training

• Worked multiple positions at three separate locations concurrently for Eat Local

• BarSmarts certified; skilled in craft cocktail creation and speed bartending

• Collaborated with BOH on food prep, expo, and service flow CORE SKILLS

• Hospitality: Serving, Bartending, Cocktail Waitressing, and FOH Management

• BarSmarts Certified

• Customer Service: Conflict Resolution, Guest Connection, and Communication

• Technical: General Preventative Maintenance and Repairs (plumbing, electrical, etc.) EDUCATION

Enterprise Attendance Center — High School Diploma (2016)

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