Susana Rivas Romero
MEDICAL ASSISTANT
Dallas,TX 214-***-**** *************@*******.***
Objective
Dedicated Certified Medical Assistant with 9 years of experience in high- volume healthcare settings. Proficient in advanced EHR systems and telemedicine protocols, with a track record of improving patient satisfaction. Skilled in coordinating complex care plans and leading cross- functional teams to optimize clinical workflows and enhance patient outcomes.
Experience
Dr. Ingrid Arnold Clinic
Medical Assistant Externship Jan 2018-Feb 2019
Allergy and Asthma Center
Medical Assistant Oct 2019- Dec 2020
WellMed
Lead/Medical Assistant May 2020- Mar-2026
Education Certifications
Remington College Dallas Campus. Certified Medical Assistant
9451 Lyndon B Johnson Fwy Suite 200, CPR
Dallas, TX 75243. BLS
Skills & abilities
Lead and mentor a team of 7 medical assistant to provide quality care to patient with acute and chronic needs and respond appropriately in emergency situations.
Meticulously perform intake process, administer screening tests, and assist with procedures, updating medical forms and noting changes in patient condition needed.
Charted patients vitals and maintained accurate medical records to ensure high- quality patient care.
Coordinated and sent out referrals, streamlining patients access to speciality services.
Championed a patient education imitative to refresh educational materials and train medical staff in effective communication. Vitals, EKG, spirometry, immunotherapy, injections, medical records, patient referrals, venipuncture, EHR, medication refills and administration, OHSA, In house testing etc…