Remote Healthcare Scheduling & Admin Specialist

Camryn Price

469-***-**** ********@*****.*** Lewisville, TX

PROFESSIONAL SUMMARY

Administrative and customer support professional with experience in remote healthcare scheduling, insurance verification, customer service, and high-volume patient coordination. Skilled in Athenahealth systems, documentation accuracy, workflow organization, and resolving customer concerns in fast-paced remote environments. Recognized for professionalism, strong communication, multitasking, and maintaining accuracy under pressure. Seeking a remote administrative, scheduling, customer support, or operations-focused role.

CORE SKILLS

Remote Healthcare Operations

Scheduling Coordination

Insurance Verification

Athenahealth (Athena)

Administrative Support

Data Entry & Documentation

Records Management

Customer Support

Email, Chat & SMS Support

Problem Solving & De-escalation

Microsoft Office & Google Workspace

Multitasking & Organization

PROFESSIONAL EXPERIENCE

Remote Patient Scheduler – Lone Star Circle of Care

June 2024 – March 2026

Managed a high-volume inbound queue averaging 80–150 patient calls daily in a fully remote healthcare environment.

Scheduled appointments across Family Medicine, Pediatrics, Behavioral Health, OB/GYN, Dental, and Senior Care service lines.

Verified patient insurance eligibility and processed coverage information to ensure scheduling accuracy and compliance.

Coordinated communication between patients, physicians, nurses, hospitals, and clinic staff to resolve scheduling and care-related concerns.

Utilized Athenahealth systems to manage patient records, appointment workflows, and insurance verification processes.

Recognized for professionalism, de-escalation abilities, multitasking, and maintaining accuracy in fast-paced environments.

Customer Service Representative – Deckers Outdoor Corporation

October 2023 – January 2024

Assisted customers with online order placement, account support, and shipment inquiries through email, chat, SMS, and phone communication.

Processed claims related to lost or damaged shipments and resolved customer concerns efficiently.

Maintained accuracy and strong productivity while handling high-volume customer interactions in a fast-paced environment.

Customer Support & Sales Representative – Alorica (AT&T Contract)

February 2020 – April 2023

Managed customer account support, device troubleshooting, billing inquiries, and service-related concerns.

Supported customers across phone, email, chat, and SMS communication channels in a high-volume support environment.

Provided product recommendations and assisted customers with selecting service plans based on individual needs.

Maintained strong performance metrics while delivering professional customer service and problem resolution.

ADDITIONAL EXPERIENCE

CBD Plus USA – Sales Representative (2019 – 2020)

Five Below – Sales Associate / Inventory Associate / Overnight Team Lead (2017 – 2019)

EDUCATION

Psychology Studies – Texas State University

San Marcos, TX 2017 – 2021

CERTIFICATIONS

TABC Certified

Food Handler Certification

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