Jennifer Mertens
Visual Artist
Clovis, Ca 93619
*******@*****.***
SKILLS
●Time-Management/Punctuality
●Instructional Interpretation
●Interpersonal Relationships
●Customer Service
●Conflict Resolution
●Organization
●Microsoft Office
●Blood Collection
●Venipuncture
●Patient Care
●Laboratory Procedures
●Communication Skills
●Customer Service
●Professional Behavior
●Data Entry
●Answering Phones
EXPERIENCE
Monarch Medical Clinic
October 2024
●Selection of blood collection equipment appropriate to test requisitions
●Preparation of the patients and infection control practices
●Post-puncture care practices
●Processing of blood containers after collection, including centrifugation
●Proper disposal of needles. Sharps and medical waste
Freelance Visual Artist
July 2018 - PRESENT
●I’m a one women circus performing live visual art experiences at various different events. Including at farmers markets, carnivals, festivals, birthday parties, raves, and more.
●Face/body painting, air brushing, hosting, juggling, balloon animals, and overall entertaining guests at the event.
Freelance Modeling
December 2009 - PRESENT
●Successfully modeled and showcased the garments of various designers.
●Worked closely with photographers during shoots both being directed as the model as well as helping pose and direct other models.
●Brought forth the endurance and ability to last long hour on set when needed.
●Work published in multiple different publications.
Dollar General
October 2013
●Stocking merchandise,
●Maintaining store cleanliness
●Operating cash registers,
●Customer service
Alorica
October 2011-2013
●Providing support
●Resolving issues’
●Improving customer experiences for clients through phone, chat, or email
●Handling inbound/outbound calls
●Performing basic troubleshooting
●Documenting customer interactions
● Upselling services
Bath and Body Works
October 2009-January 2010
●Drive sales
●Providing exceptional
● Customer service
●Performing product demonstrations, and maintaining visual merchandising standards in a fast-paced environment. Key responsibilities include educating customers on fragrances, processing transactions, restocking products, and achieving sales goals
Taco Bell
April 2007
●Delivers fast
●Friendly service by taking accurate orders
●Preparing food to safety standards
●Maintaining restaurant cleanliness.
●Operating POS systems
●Handling cash,
●Managing drive-thru efficiency
●Collaborating with the team to ensure a positive customer experience
EDUCATION
Phlebotomy Training Specialist
March 2024- October 2024
National Healthcareer Association #J4D2F6D2 August 2024
California State License October 2024
BLS October 2024
Fresno City College/Reedly College
JULY 2009 - JUNE 2015
●AS in Accounting
●AS in Nutritional Science
Fresno Pacific
FEBRUARY 2010 - DECEMBER 2013
●BA in Business Management
●Minior in Accounting
Buchanan High School
AUGUST 2005 - JUNE 2009
●Got my high school diploma while also studying small business management and educational careers
●Awards the President’s Golden award for community service.