Administrative Professional with Diverse Experience
Resume:
La Shandra S. Pleasant
Humble, Texas 77346
Ph. 713-***-**** E-Mail: ************@******.***
OBJECTIVE: To obtain a position that provides an opportunity for growth,
advancement and contribute to the success of the company.
EDUCATION: UNIVERSITY OF HOUSTON-DT HOUSTON, TX
Bachelors of Science May 2006
Major: Interdisciplinary Studies
TEXAS TEACHERS OF TOMORROW HOUSTON, TX
Alternative Certification Program
June 2006
EXPERIENCE:
PRIMETIME HOME HEALTH AGENCY HOUSTON, TX
Attendant 11/22- Present
Provide healthcare duties in patients residence;
Perform light housekeeping duties;
Prepare meals, administer medications; and
Transport patient to doctor appointments.
RPL TRANSPORTATION LLC HUMBLE, TX
Office Assistant 09/17-5/19
Dispatch, schedule and assign loads for drivers;
Prepare documents for transportation services; and
Maintain documents such as invoices, payroll, insurance, driver logs, etc.
HOUSTON LEARNING ACADEMY HUMBLE, TX
High School Teacher 08/07-5/09
Instruct subject areas utilizing various aids and strategies;
Implement classroom management skills;
Establish an environment to meet and enhance the needs of the students;
Assist in coordinating community service events and student activities;
Promote social interaction and character building; and
Developed successful relationship with parents and staff.
ROBERT HALF/EGL HOUSTON, TX
Human Resource Representative 06/06-12/06
Respond to large volume of calls regarding benefits information;
Processed applications for employee benefits;
Counsel employee on benefits offered;
Organize and maintain filing system;
Provide technical assistance; and
Assist with other related duties.
COASTAL BANC HOUSTON, TX
Personal Banker 10/99-08/03
Answered a large volume of calls, opened accounts, processed refunds;
Resolved customer concerns, assist in training new employees; and
Achieve sales/retention goals each quarter.
BANK UNITED HOUSTON, TX
Customer Service Representative 07/98-09/99
Answered a high volume of calls resolving account inquiries;
Processed electronic payments for clients via bill-pay; and
Processed debit and ATM card applications.
BANK ONE HOUSTON, TX
Customer Service Representative 12/96-3/98
Answered a large volume of calls regarding account information;
Opened various accounts, ordered checks; and
Performed other clerical duties.
PRO STAFF/UNITED PARCEL SERVICE HOUSTON, TX
Customer Service Representative 03/96-12/96
Scheduled transportation for domestic and international services;
Assist clients with online shipping services; and
Prepared shipping documents/invoices.
SKILLS: Knowledge of Microsoft Office Applications
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate