Payroll & Accounting Specialist with 30+ Years Experience

ANDREA HRBEK

Lincoln, NE ***** • 308-***-**** • ********@*****.***

SUMMARY

Payroll & accounting specialist with 30+ years of experience, including complex multi-state payroll for 500+ employees. Highly skilled in payroll processing, general ledger maintenance, tax reporting, and Excel; recognized for accuracy, process improvement, and dependable service.

CORE SKILLS

Payroll processing • multi-state payroll & compliance • Quarterly/annual tax reporting

General Ledger, AP/AR, bank reconciliation • Budgeting • Audit support

Microsoft Office (Advanced/Expert Excel) QuickBooks setup, training & support

HRM Software • Implementation • Process improvement

Customer service • Staff training • Quality Assurance • Reporting

PROFESSIONAL EXPERIENCE

Payroll Specialist — Tri-Valley Opportunity Council Crookston, MN Oct 2017 – Present (May 2026)

Highly skilled Payroll professional specializing in payroll, finance, and accounting, driving successful software implementations and process improvements. Proven track record in vendor management and training.

Dayforce (Ceridian) HRMS/Payroll Software Implementation

Spearheaded a 10-month implementation of Dayforce (Ceridian) HRMS/Payroll software, (transitioning from Abila) as SME for multiple modules, including payroll, benefits, and general ledger.

Drove payroll process improvement during this implementation, identifying and documenting process changes, and guiding internal and vendor staff through the transition.

Directed Dayforce vendor staff in day-to-day activities, ensuring seamless execution.

Delivered comprehensive Dayforce (Ceridian) training to staff on new time entry, time sheet approvals, scheduling, and time-away-from-work requests, driving user adoption and proficiency.

Manage complex payroll operations for a multi-state non-profit, including:

Developing a comprehensive financial tracker and overseeing a $25M budget for Federal and State Head Start grants.

Processing biweekly and monthly payroll, managing deductions, cost allocations, and garnishments.

Ensuring compliance with payroll-related Federal/State regulations, preparing quarterly and annual reports, and maintaining accurate general ledger accounts.

Demonstrated expertise in payroll processing, reporting, and compliance, including:

Producing quarterly records, federal/state payroll reports, W2's, and 5500 retirement filings.

Reconciling benefits to the general ledger and preparing provider and COBRA invoices.

Collaborating with HR and Accounts Payable to ensure accuracy and compliance.

Bookkeeper — Self-Employed Sidney, NE Feb 2008 – Jun 2018

Delivered daily, weekly, monthly, annual, and year-end bookkeeping & payroll reporting for small businesses.

Set up charts of accounts; provided QuickBooks training and ongoing support for clients.

Chiropractic Assistant / Receptionist — Biermaier Chiropractic Clinic Crookston, MN Jan 2016 – Oct 2017

Checked patients in/out; managed medical billing/coding; answered phones and managed scheduling for two doctors.

Processed all Workers’ Comp and Auto injury claims; assisted with therapy and traction procedures.

Tracked and maintained clinic inventory, improved organization processes, and accuracy.

Part-Time Package Center Supervisor — United Parcel Service (UPS) Sidney, NE Jul 2010 – Dec 2015

Trained, developed, and held workgroups accountable for safety, production, and attendance.

Maintained high standards for productivity, accuracy, customer service, organization, and communication.

Provided effective leadership and cross-level collaboration to support operational goals.

Bookkeeper / Office Manager — ARA Inc. Scottsbluff, NE Jun 2006 – Feb 2008

Managed office activities for multiple convenience stores, a service station, and a restaurant.

Managed payroll, AR/AP, inventory, bank reconciliation, sales/use tax, and gasoline reporting.

Prepared financial statements using QuickBooks Pro.

Customer Relations & Marketing — Cabela’s Inc. (Multiple roles) Sidney, NE Sep 1992 – Apr 2003

Customer Relations Lead Associate (2000–2003): Coordinated complex telecom requests; oversaw multi-state billing; selected statements to audit; identified billing errors saving $300,000 annually; supported GL reviews and cross-department standardization.

Customer Relations Associate II & III (1999–2000): Managed EZ-Pay Installment Program; assessed creditworthiness; monitored automatic payments; tracked returns; reported monthly status to leadership.

Customer Relations Associate I & II (1998–1999): Resolved problem credit card orders; worked with banks/merchant services; detected credit card fraud; recognized for outstanding service.

Marketing Assistant (1992–1995): Managed international catalog marketing/advertising distribution; analyzed mailing list tests; reported results to the Marketing Director; managed department correspondence & filing.

TOOLS & SYSTEMS

Microsoft Office Suite (Advanced/Expert Excel)

QuickBooks (Pro & general)

HRM Software (Abila, Dayforce - formerly Ceridian)

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