Cosmetologist with Management Experience and Training Skills

Jessica Baker

Auuhome IN ***** TES-** *-** SS

peaalbake 008440 email coms

Summary

Flexible hard wocker ready to learn and contmbute po team success.

Profiiaemt Cosmeiniogist with masry yeas of expersence in prowiding a wide mage of beauty services. Passionate about

enhancing clpents‘ appeazanoc and booastimg their confidence thraegh personelized beauty teammests_ Skilled an the latest

techningacs ond tenes, maintamuing high standards of hygeeme, ond delivers cxocpoonal costomer senior.

Skills

¢ Hair cuttin ¢ Effective commmicaion

¢ Hair colonng ¢ Time monagement

¢ Skin care ¢ Product knowloder

¢ Chent consalioanons Active letemmg

¢ Product mecommcndations ¢ Comtinuang educanon

© Costame relatomship mamegement ¢ = Selling ond upeiiing

¢ Schedule monsgement Licensed cosmetobosist

¢ Salon operanons ¢ Customer consulzaton

¢ Problem salvime

Experience

Cosmetologist/Cosmetoloist/Management Trainec, 05/2003 - Curent

Great Clips - Kokomo, Indiamo

¢ Provided haircuts, styling scrnoces to diverse clientele.

© Consulted with cliemts to determine their desired hourstyles_

¢ Maimmined cleanliness and organization of workst2%ons and fools.

e = Advised clients on haar core prodacts aad maintenance matines_

¢ Pascapated in omgomg Goining wb enhanoc skills amd techniques.

¢ Engaged positively with cliemis to deliver mamonmnle customer expenences that resulted in repeat business.

e)) Emsured proper snnitapon posciices were followed 2 all omes.

¢ Backed up mxcepton desk by answenng phones, scheduling a=pointmemts, and processime payments.

¢ Trened new staff mensbers om salon policis amd procedures

¢ Responded w custamer inquanes by phowse, email, amd in person.

¢ Coordinated team schedules ond mamaged resource allocating efiecuvely.

¢ Implemented troning progrms for mew staff to enssme service consisiency.

© Resolved customer ssucs efficiently to baild loyalty.

Education and Training

Heartland Career Center ~- Wabash, IN

License Cosmetology

Northfield High Schoal — Wabash, IN

=. £&

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