Assistant Administrator
Resume:
Sheet*
MICHELLE MARIE VERNON, LNHA, MPA
Sioux Falls, South Dakota
**********@*****.***
EDUCATION
Keller Graduate School of Management
March 2006 to March 2009
DeVry University
Masters in Public Administration (Healthcare
Management Emphasis)
Cumulative GPA: 4.0
North Central State College (NCSC) June
1999 to June 2001
Associate in Applied Business (AAB) Two-year
Paralegal Program
Cumulative GPA: 3.8
Paralegal Student of the Year
Ashland University August 1996 to June
1999
Bachelor of Arts in Political Science and
Criminal Justice
Cumulative GPA: 3.5
Capital University August 1995 to June
1996
Bachelor of Arts in Political Science
Transferred to Ashland University
PROFESSIONAL ASSOCIATIONS
Newark Rotary Club - Member 2011
Licking County Chamber of Commerce -
Member 2011
Licking County United Way - Community
Impact Panel Member 2011
PIMA (Pemberville Independent Merchants
Association)
Waterville Rotary Club Member 2012
RELEVANT EXPERIENCE
Southridge Healthcare Skilled Nursing
Facility
Page 1
Sheet1
Sioux Falls, SD 3/2016-Present
Assistant Administrator/Office Manager
Oversee and manage the functions of the front
office/reception area
Assist the Interim Administrator in performing
tasks related to the management of the facility
Lead the Quality Improvement initiative in the
facility and communicate plan with employees
Process payroll and coordinate benefits
enrollment for all facility employees
Coordinate the administration of Worker's
Compensation program for the facility
employees by acting as the liaison between
the facility and the 3rd party insurance
Assist with interviewing and recruitment of new
employees as needed
Conduct quality rounds of facility in order to
ensure readiness for State survey team
Help with the revision of policies and
procedures as needed
Assist with Accounts Payable
Participate in the orientation process for all
new employees
Otterbein New Albany Skilled Nursing and
Rehabilitation Neighborhood, New Albany,
OH 07/2014-12/01/2015
Administrator/Guide/LNHA
Responsible for leading the start-up of a new
Skilled Nursing and Rehabilitation
Neighborhood including licensure with the
Ohio Department of Health and Certification
with Centers for Medicare
Recruit and hire all the leadership team
members
Collaborate with Columbus-area hospitals to
obtain Preferred Provider status for skilled
rehab referrals
Page 2
Sheet1
Collaborate with Physician groups to develop
plan for following patients once they discharge
from hospital to the neighborhood
Collaborate with Medical Director and Nurse
Practitioner to ensure smooth clinical
operations within neighborhood
Lead Quarterly QA meetings with Medical
Director Lab, X-ray, and Pharmacy vendors
Provide directional support to New Albany
Leadership team to ensure understanding of
their roles and provide resources as needed
Participate in Quarterly SOAR (Strategic
Objectives Analysis Review) meetings to
discuss the financial and strategic goals for the
neighborhood
Participate in budget meetings to set financial
budgets for the neighborhood
Participate in education and disciplinary
process of neighborhood employees as
needed
Collaborate with Marketing Coordinator to
develop census for the neighborhood
Otterbein Portage Valley Senior Lifestyle
Community, Pemberville, OH
07/2012-07/2014
Assistant Executive Director
Assist the Executive Director in the daily
operations of a full continuum of care
retirement community
Provide directional support to the leadership
team to ensure smooth operations of all
departments
Participate in Independent Living Resident
Committees and provide guidance as needed
Provide direction and support during Assisted
Living annual surveys and assist with Plan of
Corrections
Provide direction and support during Annual
Skilled Nursing Facility survey and assist with
Plan of Corrections
Attend and lead monthly Resident Council
Meetings
Participate in monthly financial review
meetings with Portage Valley Leadership
Page 3
Sheet1
Attend quarterly meetings with the Portage
Valley Board of Directors and provide updates
on the strategic direction of the community
Plan and prepare annual budgets for review
with President and Board of Directors
Extendicare/Arbors at Clyde, Clyde, OH
02/2012-07/2012
Administrator/LNHA
Manage the daily operations of an 85-bed SNF
and Rehabilitation Center
Delegate assignments as needed to
Department Heads to ensure smooth
operations of facility
Oversee the PPDs for all departments, and
work with staff as needed to ensure PPDs are
in line with budget.
Responsible for reviewing and approving
payroll for all facility staff
Participate in external marketing as needed to
develop census
Participate in orientation of all new employees
by reviewing company policies/procedures
Conduct daily rounds of facility to ensure
survey-readiness and attention to needed
repairs and upkeep
Establish and nurture relationships with all
facility Physician Attendings and Medical
Directors and work with them to ensure quality
outcomes of residents
Attend all training as required to expand
knowledge base of company-grown systems
Maintain good relations with families by
keeping abreast of resident concerns and
working to resolve concerns/complaints
Perform all other duties as assigned
Autumn Care Center, Newark, OH
03/2011 - 11/2011
Administrator/LNHA
Page 4
Sheet1
Oversee the day-to-day operations of an 81-
bed SNF
Grow census to meet the financial operating
needs of facility
Manage budgets for all departments in facility;
Track and report variances of budgets to
facility owner
Lead the marketing efforts for the facility by
establishing and maintaining professional
relationships in the community
Participate in the orientation and training of all
new employees; Assure compliance with
company policies and procedures
Participate in survey-readiness by ensuring
upkeep of required documents and random
audits for survey compliance
Maintain good rapport with facility Medical
Director and CNP
Provide direction to Department Heads to
facilitate good decision-making in day-to-day
operations
Maintain good relations with families by
keeping abreast of resident concerns and
working to resolve concerns/complaints
Avalon by Otterbein at Maineville,
Maineville, OH 05/2010 - 03/ 2011
Coach/Licensed Nursing Home
Administrator
Lead and participate in the recruitment,
training and orientation of STNAs to ensure
comprehension of Avalon Small House
concepts and elder well-being
Assist individuals and self-directed work teams
to achieve their highest level of competence in
their roles as care providers by "coaching" and
providing available resources and education
Provide education and training to Food,
Housekeeping, Team, Scheduling and
Activities Coordinators.
Ensure compliance with weekly food and
housekeeping budgets
Evaluate performance of all STNAs employed
at the Maineville campus and provide
feedback for work improvement
Page 5
Sheet1
Attend monthly Small House Operations
meetings with other "Coaches" "Guides" and
"Healthcare Coordinators" to discuss monthly
quality indicators and financials
Participate in review/revision of current Avalon
policies and procedures
Heartland of Centerburg, Centerburg, OH
10/2009 - 03/2010
Administrator-in-Training
Observe the day-to-day operations of a 71-bed
Skilled Nursing Facility
Participate in facility meetings and conference
calls including: Care Conferences, Eagle
Room Meetings, All Staff Meetings, Small
Group Meetings, Medicare Meetings, Census,
RUGS, and any other meetings as needed
Attend and present financial information at
regional P&L, budget and other operational
meetings with Administrator
Participate/Assist in areas of AIT Training Plan
to include: Director of Nursing, Director of
Human Resources, Director of Marketing,
Dietary Manager, Activities Director, Director of
Maintenance, Housekeeping Manager,
Director of Social Services, and Business
Office Manager
Work on any assigned projects by HOC
Administrator to include: STNA and Nursing
schedules, Fine dining for residents, Collection
of data to report for weekly regional
conference call, etc.
Nationwide Children's Hospital, Inc.
02/2003 - 10/2009
Legal Assistant/Workers Compensation
Administrator
Administer the workers compensation
program for all Nationwide Childrens Hospital
employees. This includes: Attending court
hearings/mediations as necessary in order to
negotiate settlement of claims.
Page 6
Sheet1
Responsible for assisting the VP of Legal
Services and Associate Council in preparing
and reviewing contracts for hospital vendors
including HIPAA BA Agreements and other
various contracts; Prepare correspondence in
response to litigation; Maintain litigation docket
and timelines; Assist the hospital Corporate
Compliance Officer in the drafting of meeting
minutes and attending meetings as necessary;
Assist the hospital Risk Manager by attending
Safety Committee meetings as needed and
preparing safety reports; Assist in the daily
operation and function of the department
including typing and filing of all legal
documents and correspondence,
communication with visitors and telephone
calls; Assist in the preparation of Board
meeting minutes and presentations as need;
Utilize RiskMaster system for creation and
management of incident reports; Assist in the
annual hospital insurance renewal program by
requested all necessary information for
insurance renewal; Provide COIs as requested
for the various hospital programs.
Page 7
Contact this candidate