Sales Leader

RAYANE SIDAL

Cary, NC ***** +1-984-***-**** ************@*****.***

EDUCATION

Mechanical Engineering: Expected in 05/2028

NC State University - Raleigh

Muslim Student Association

High School Diploma: 06/2024

Cary High School - Cary, NC

4.6/4.0 GPA Ranked in Top 2% of class summa cum laude graduate

Awarded AP Scholar with Distinction Junior Marshal Honoree of AP Capstone

Capstone Project: Perception on Law Enforcement and its affects on Career Development. I interviewed

law enforcement officers and surveyed over 125 students to prove my hypothesis.

National Honors Society Member Soccer Player Muslim Student Association Vice President

Completed AP course in Human Geography, United States History, United States Government, Research,

Language and Composition, Seminar, Literature, Psychology, and Macroeconomics

PROFESSIONAL SUMMARY

Adept in employee training and customer service excellence. Leveraged team leadership and problem-solving

skills to enhance team performance and customer satisfaction. Demonstrated creative problem-solving abilities,

significantly improving service delivery and operational efficiency.

SKILLS

Customer Service Problem-solving skills

Employee Training Creative Problem Solver

Team Leadership Data-driven decision making

WORK HISTORY

Sales Leader, 10/2024 - Current

International Business Concepts Apex, NC

Enhanced product knowledge within the sales team through continuous training and workshops.

Optimized pricing strategies based on market research and competitor analysis.

Maintained Client-Representative relationships to ensure cclient satisfaction.

Crew Trainer, 06/2023 - 06/2024

McDonald's Cary, NC

Trained other employees in customer service, food safety, and performance requirements.

Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations

throughout the day.

Crew Member, 06/2022 - 09/2022

Bojangles' Restaurants Cary, NC

Demonstrated strong multitasking abilities, handling multiple orders simultaneously without

compromising quality or efficiency.

Worked well with teammates and accepted coaching from management team.

Provided exceptional customer service, addressing concerns or issues promptly and professionally.

LANGUAGES

Arabic English

Native or Bilingual Native or Bilingual

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