Operations Leader with 20+ Years Experience (Part-Time)

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PROFESSIONAL

PROFILE

Detail-oriented operations professional with

proven experience in data accuracy and

strong commitment to data security and

privacy controls

CERTIFICATIONS&

RECOGNITIONS

• Project Management Professional

(PMP®)

• Bronze Learning Badge-Applied AI

• EY Appreciate, 2023 & 2024

• Extra Mile Award, Hewlett Packard

Enterprise (2013)

• Outstanding Leadership Award, Hewlett

Packard Enterprise (2010)

EDUCATION

MBA, Sri Sathya Sai University, 2004.

B.Com (Hons), Sri Sathya Sai University, 2002.

SKILLS

Data validation, archival management, fact-checking, organizational knowledge, research synthesis, compliance, process documentation, regulatory research

WORK EXPERIENCE

Assistant Director, Clients & Markets, EY, April 2021 – to date

• Led data accuracy and quality initiatives for a team supporting 1500+ professionals, ensuring all deliverables and audit reports met stringent factual standards.

• Managed client audit documentation for over 125 accounts, reviewing every claim for compliance and accuracy before report finalization.

• Synthesized raw data from multiple sources (audit, financial, operational) into concise, actionable summaries for executive and board-level stakeholders.

• Developed structured process runbooks and knowledge bases, supporting archival consistency and enabling efficient retrieval of past decisions and outcomes.

• Designed and maintained enterprise risk and compliance dashboards, providing real-time insights on historical trends relevant for strategic shifts.

• Collaborated with cross-functional teams to regularly update internal archives, ensuring business continuity and regulatory readiness amid evolving industry standards.

• Refined internal reporting templates, eliminating superfluous content to maximize clarity and precision in board communications.

PRAKASH SRINIVASAN, PMP®

Mob: +91-988*******, Email: *******.****@*****.*** Co-founder, 3H Catalyst - Jan 2019 – March 2021

• Conducted skill gap and process analysis to ensure factual accuracy and concise communication in training and internal documentation.

• Developed and maintained detailed operational archives and reporting frameworks to support the execution and review of business strategies.

• Supported founders in extracting, synthesizing, and presenting key organizational data for accelerator program applications and board presentations.

Delivery Manager, Hewlett Packard Enterprise - Mar 2010 – Dec 2018

• Oversaw process documentation and content management for a global team, ensuring all memoranda and knowledge assets were factually sound and audit-ready.

• Authored and managed delivery process playbooks, supporting institutional memory and consistent knowledge transfer.

• Identified patterns in operational data, producing insight-driven summaries to inform leadership’s strategic adjustments and service improvements.

• Led Quality Circle projects dedicated to improving team performance based on historical data analysis and continuous feedback loops.

Information Analyst, Compassites Software – Apr 2006 – Feb 2010

• Conducted comprehensive gap analysis between project deliverables and client requirements, ensuring documented accuracy and eliminating discrepancies.

• Led archival and change management processes as part of ISO 9000:2001 audits, synthesizing large volumes of historical documentation for compliance purposes.

Process Lead, Trayee Business Solutions – Sep 2004 – Mar 2006

• Maintained and updated operational documentation and client archives, rigorously ensuring accuracy and completeness for all service delivery records.

• Implemented regular audits of existing records, supporting organizational learning and streamlined retrieval of historical decisions.

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