Results-Driven Case Manager with Housing Focus

DWAYNE WEBB

Brooklyn, NY • 646-***-**** • **********@*****.***

PROFESSIONAL SUMMARY

Results-driven Case Manager with demonstrated experience in supportive housing, MICA, and shelter-based settings. Proven ability to stabilize housing, conduct comprehensive intake assessments, and coordinate care across multidisciplinary systems. Utilizes a trauma-informed, client-centered approach to deliver measurable outcomes in housing retention, wellness, and long-term self-sufficiency.

EDUCATION

Bachelor of Arts, Public Health

Bard College, 2024

Associate of Arts, Liberal Arts

Nyack/Alliance College, 2023

EXPERIENCE

Case Manager W.I.N. Organization – Supportive Housing, Brooklyn, NY June 2025 – Present

Deliver comprehensive case management, develop and monitor service plans, maintain HMIS compliance, and coordinate with partners to ensure housing retention.

Case Manager – MICA Program CAMBA, Brooklyn, NY Feb 2025 – June 2025

Conduct intake assessments, coordinate interdisciplinary care, and monitor housing stability including rent arrears.

Case Manager Acacia Network, Queens, NY Nov 2023 – Nov 2024

Implemented treatment plans, participated in case conferences, and ensured compliant documentation.

Individual Peer Awareness Specialist NYS Department of Justice, Hudson Valley, NY Jan 2023 – Dec 2023

Provided peer counseling, HIV/STI education, and coordinated service linkages.

SKILLS

Supportive Housing, Housing Stability, Intake Assessments, HMIS Documentation, Crisis Intervention, Harm Reduction, Resource Coordination, Trauma-Informed Care, Benefits Navigation

CERTIFICATIONS

CASAC (OASAS)

Certified Opioid Overdose Responder (NYC DOH)

HIV/AIDS Counselor & Substance Abuse Facilitator (CJI)

Contact this candidate