Bilingual Administrative Professional with Cleaning Leadership

Caroline Haro Espindola

n **************@*****.*** n 619-***-****

Objective

Dedicated and detail-oriented professional seeking a position with a growing company that allows for continued skills development, increased responsibility, and long-term career growth. Skills & Abilities

1 Bilingual: English & Spanish

2 Strong verbal and written communication skills

3 Clerical and administrative support skills

4 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) 5 Attention to detail, time management, and organizational skills 6 Professional, reliable, and adaptable

Professional Experience

Owner / Operator Cupid’s Cleaning

Self-Employed 2020 – Present

1 Provide residential and commercial cleaning services with a focus on quality, efficiency, and client satisfaction.

2 Manage scheduling, client communication, and service customization to meet individual needs. 3 Handle all aspects of business operations including customer service, invoicing, and supply management.

4 Maintain a reputation for professionalism, trustworthiness, and “Cleaned with Love” service delivery.

Customer Service Visalia Travel Center

09/2024 – Present

1 Deliver excellent customer service, ensuring client safety and satisfaction. 2 Operate POS system, collect payments, and balance cash drawers at end of shift. 3 Prepare and handle hot food while maintaining sanitation standards. 4 Keep store organized, clean, and stocked.

Receptionist Vivid Smile & Co LLC

02/2019 – 09/2023

1 Provided front-office support including scheduling, filing, and appointment confirmations. 2 Processed payments, managed billing, and prepared bank deposits. 3 Maintained accurate patient records and reports, ensuring compliance with deadlines. 4 Handled supply ordering, inventory tracking, and customer inquiries. Administrative Assistant Felipe Flores Tax and Immigration Services 06/1996 – 11/1999

1 Supported tax and immigration services by greeting clients, scheduling appointments, and handling calls.

2 Assisted with form preparation, billing, and payments. 3 Balanced budgets and prepared reports for IRS and immigration requirements. 4 Maintained accurate records and delivered effective customer support.

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